Assistant Field Officer (Brac Bank Agent Banking Outlet)

Job Description

Title: Assistant Field Officer (Brac Bank Agent Banking Outlet)

Company Name: S and P Enterprise

Vacancy: 4

Job Location: Lalmonirhat, Lalmonirhat (Aditmari)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Internet And Email, MICROSOFT OFFICE, Photo Editing, Photoshop and Illustrator

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Business Communication, Strong interpersonal skills
∎ Freshers are also encouraged to apply.

Job Context:
∎ The Agent Banking Outlet AFO plays a critical role in expanding the reach of banking services to underserved areas and ensuring that customers have access to financial products and services while maintaining the highest standards of operational excellence and compliance.
∎ Join our team and embark on a rewarding career journey with S & P Enterprise! Be part of a dynamic organization that values your contributions and offers opportunities for professional growth.

Job Responsibilities:
∎ Oversee the day-to-day operations of the agent banking outlet.
∎ Ensure compliance with all banking regulations, policies, and procedures.
∎ Manage cash handling and maintain accurate records of all transactions.
∎ Provide excellent customer service to clients visiting the outlet.
∎ Address customer inquiries, resolve issues, and provide assistance with account-related matters.
∎ Ensure a welcoming and professional environment for customers.
∎ Oversee cash management, including deposits, withdrawals, fund transfers, and account inquiries.
∎ Ensure all financial transactions are accurately recorded and reported.
∎ Monitor cash levels to prevent shortages or overages.
∎ Promote banking products and services to customers.
∎ Identify opportunities to cross-sell and upsell banking products.
∎ Develop and implement marketing strategies to attract new customers and retain existing ones.
∎ Implement security measures to safeguard the outlet against fraud and theft.
∎ Maintain compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
∎ Conduct regular audits to ensure adherence to banking standards and regulations.
∎ Prepare and submit daily, weekly, and monthly reports to higher authorities.
∎ Maintain accurate records of all transactions and customer interactions.
∎ Keep updated records of account openings, closures, and changes.
∎ Ensure the proper functioning of all banking equipment, including ATMs and POS terminals.
∎ Troubleshoot technical issues and coordinate with technical support as needed.
∎ Keep up-to-date with technology changes and updates.
∎ Educate customers about available banking services and digital banking options.
∎ Assist customers in using self-service channels, such as mobile banking apps and online platforms.
∎ Build and maintain positive relationships within the local community.
∎ Attend community events and engage in outreach activities to promote the agent banking outlet.
∎ Set performance targets for the outlet and team members.
∎ Monitor and analyze key performance indicators (KPIs) to assess the outlet's performance and identify areas for improvement.
∎ Identify potential risks and implement risk mitigation strategies.
∎ Ensure compliance with security protocols to minimize operational risks.

Additional Requirements:
∎ Age at least 20 years

∎ Tk. 12000 - 14000 (Monthly)
∎ As an Assistant Field Officer, you will be responsible for the following key performance indicators (KPIs): Account Opening: Open a minimum of 30 accounts monthly, including savings and current accounts. Daily Transactions: Conduct a minimum of 10 transactions daily with a total value of at least 250,000/-. Working Hours: Office Hours: 9:00 AM to 7:00 PM

Compensation & Other Benefits:
∎ T/A, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 30 Sep 2023

Company Information:
∎ 21 Sep 2023
∎ S and P Enterprise
∎ Address : House 690, Ward 06, Shaptibari Union, Aditmari, Lalmonirhat
∎ Business : Exclusive Distributor of Bashundhora LP Gas Limited

Category: Bank/Non-Bank Fin. Institution

: Are you an enthusiastic individual looking for an exciting career opportunity in the banking sector? S & P Enterprise is seeking a dedicated Assistant Field Officer for our Brac Bank Agent Banking Outlet located in Shaptibari, Lalmonirhat, Bangladesh.


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