Assistant/ Deputy Manager, Customer Experience

Job Description

Title: Assistant/ Deputy Manager, Customer Experience

Company Name: Edison Real Estate Limited

Vacancy: 02

Age: Na

Job Location: Dhaka (Tejgaon)

Salary: Negotiable

Experience:

  • 4 to 7 years
  • The applicants should have experience in the following business area(s): Real Estate, Developer


Published: 2026-04-20

Application Deadline: 2026-05-20

Education:
    • Bachelor of Business Administration (BBA)
    • Master of Business Administration (MBA)


Requirements:
  • 4 to 7 years
  • The applicants should have experience in the following business area(s): Real Estate, Developer


Skills Required: Client Relationship Management,Customer Relationship Management

Additional Requirements:

Responsibilities & Context:

* Develop quarterly work plans and coordinate project-related tasks across teams

* Manage client communications, ensuring timely payments, follow-ups, and issue resolution

* Prepare project starter files, cost sheets, and handle all modification documentation

* Coordinate client material selections and manage re-selections when required

* Conduct regular site visits, joint inspections, and address client concerns proactively

* Ensure proper data management, documentation security, and maintenance of client files

* Prepare final accounts, issue handover letters, and organize smooth project handovers



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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