Waiter/ Waitress

Job Description

Title: Waiter/ Waitress

Company Name: Dera Resort & Spa

Vacancy: Not specific

Job Location: Cox's Bazar, Manikganj

Employment Status: Full-time

Educational Requirements:
∎ High school diploma or relevant / Bachelor degree in any discipline or Bachelor Degree in Hospitality Management (preferable)
∎ Working in any 4 Star/5 Star standard Hotel in the same position will be preferred and considered for academic qualification.

Experience Requirements:
∎ 2 to 4 year(s)

Job Context:
∎ ASSURE GROUP is opening a new sector of Hospitality service in the field of Tourism. To make the service all-inclusive and premium, the group is looking for a Waiter/Waitress for its Hotel/Resorts at Cox’s Bazar & Manikganj.
∎ Please read carefully Job Responsibilities and Apply only if you feel you are the one whom we are looking for.

Job Responsibilities:
∎ Welcoming the guests with a friendly attitude
∎ Guiding the customer towards the dinner table according to the number of persons
∎ Helping kitchen staff in food preparation whenever required
∎ Serving order to the customer
∎ Preparing tables according to proper sanitation standards
∎ Listening to the customer’s order carefully and attentively
∎ Giving suggestions regarding the dishes if asked by the customer
∎ Listening to customer complaints patiently and resolving them
∎ Working in a team to deliver a good customer experience
∎ Maintain the standard and quality of the service
∎ Ensuring that the crockery is properly sanitized and washed before serving
∎ Providing check-out slips and bills
∎ Accepting payment in debit or credit card
∎ Making sure the customer receives a proper farewell

Additional Requirements:
∎ Both males and females are allowed to apply
∎ At least 2-4 Years in the same position in a reputable Hotel/Resort
∎ Proven 2+ years of experience working as a Restaurant Waiter/waitress
∎ Professional training in food safety will be mandatory
∎ Excellent communication skills
∎ Ability to learn new things
∎ Ability to handle customers’ complaints
∎ Excellent customer service abilities in a fast-paced setting
∎ A keen eye on details
∎ Strong work ethics
∎ Good time management abilities
∎ Should be willing to work in shifts
∎ Ability to work with little or no supervision while meeting high-performance standards
∎ Ability to follow instructions
∎ Professional and polite

Salary: Negotiable

Compensation & Other Benefits:
∎ Accommodation
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Meal and other facilities will be provided as per company HR Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 Jan 2022

Company Information:
∎ 20 Dec 2021
∎ Dera Resort & Spa
∎ Address : Inani, Cox's Bazar

Category: Hospitality/ Travel/ Tourism

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