Visa Processing Officer

Job Description

Title: Visa Processing Officer

Company Name: GIAS TOUR & TRAVELS

Vacancy: --

Age: 18 to 30 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agent, Travel Startup

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agent, Travel Startup

• Age 18 to 30 years
• Only Female

1. Client Relationship Management Building and maintaining relationships with clients and key stakeholders within the Organisation.
2. Proactively update/ advise registered Clients on evolving Immigration laws and processes.
3. Conduct regular Client feedback survey to ensure clients are satisfied with the Organisation’s products and services.
4. Schedule regular meetings with clients to maintain cordial and professional working relationship.
5. Liaising with embassies Support the sales team up-sell or cross-sell services.
6. Ensure both the company and clients adhere to agreements.
7. Visa Processing and Travel Documentation handling.
8. Vet and Approve all Client’s Travel Documents.
9. Messages are sent to Client.
10. Execute Clients’ task in alignment with all organizational policies, processes and checklists.
11. Prepare and modify documents including correspondences, reports, drafts, memos and emails.
12. Ensure timely submission and collection of client visa application.
13. Submit monthly activity and progress report Collaborate with internal team (e.g. sales, senior management) to address clients’ needs.
14. Direct potential leads to the sales team and follow up on progress.
15. Alert the sales team on opportunities for further business within clients.
16. Continually Inform Clients about other services the Organisation offers.
17. Client Portal Management & Research Assist Research and Social Media Unit with information and professional advice when required.