Visa Executive

Job Description

Title: Visa Executive

Company Name: Ssarah Travels BD

Vacancy: 1

Age: 21 to 40 years

Job Location: Dhaka (Uttara Sector 15)

Salary: Negotiable

Experience:

• At least 5 years

• Bachelor/Honors

• At least 5 years

• Age 21 to 40 years

Experience Requirements

• Minimum 5 years of hands-on experience in the Visa Processing Department of a reputed Travel Agency or Tour Operator.
• Proven experience in processing visas for multiple international destinations is mandatory.
• Applicants without travel agency visa processing experience will not be considered.
• Fresh graduates and candidates without relevant experience are strongly discouraged from applying.

Additional Requirements

• Excellent computer proficiency, including Microsoft Office applications.
• Strong written and verbal communication skills in English.
• Excellent communication, negotiation, and customer relationship management skills.
• Ability to work under pressure and manage multiple visa files within strict deadlines.
• Strong organizational, documentation, and time-management skills.
• Self-motivated, proactive, honest, responsible, and capable of working both independently and as part of a team.

Skills & Expertise

• Tourist Visa Processing
• Business Visa
• Medical Visa
• Student Visa Processing
• Family Visit Visa
• Indian Visa Application
• Hajj & Umrah Visa Processing
• Schengen Visa Processing
• UK, Canada & Australia Visa Processing
• Visa Documentation & File Management
• Embassy & VFS Procedures
• Travel Consultancy
• Tour Package Planning
• Customer Relationship Management
• International Travel Consultancy

Job Context

SSARAH TRAVELS BD is one of Bangladesh's emerging and trusted travel and tourism companies, offering comprehensive travel solutions, including Visa Processing, Air Ticketing, Hajj & Umrah Services, International Tour Packages, Hotel Reservations, and Education Consultancy.

Job Location: Sector-15, Uttara, Dhaka, Bangladesh

Working Hours: 10:00 AM – 8:00 PM

We are looking for a dynamic, experienced, and result-oriented Visa Executive with proven expertise in international visa processing and travel consultancy. The ideal candidate should possess excellent knowledge of embassy procedures, visa documentation, customer service, and international travel requirements.

Job Responsibilities

• Manage end-to-end visa processing for Tourist, Business, Medical, Student, Family Visit, Work, and other visa categories.

• Prepare, review, verify, and organize visa applications and supporting documents in accordance with embassy and immigration requirements.

• Ensure accurate visa processing while maintaining full compliance with embassy regulations, immigration policies, and company standards.

• Coordinate with Embassies, Consulates, VFS Global, Visa Application Centers, and other relevant authorities.

• Monitor visa applications and provide timely updates to clients throughout the application process.

• Provide professional consultation regarding visa eligibility, documentation, interview preparation, travel requirements, and immigration procedures.

• Handle visa applications for major destinations including Thailand, Singapore, Malaysia, Indonesia, China, India, Japan, the Philippines, Australia, Canada, the United Kingdom, Schengen countries, and other international destinations.

• Design and recommend suitable domestic and international tour packages based on clients' travel preferences and budgets.

• Coordinate with airlines, hotels, overseas partners, and service providers to ensure smooth travel arrangements.

• Maintain accurate records of visa applications, customer information, travel bookings, and supporting documents.

• Generate new business opportunities through customer inquiries, referrals, follow-ups, and relationship management.

• Build and maintain long-term client relationships by providing excellent customer service and travel consultancy.

• Keep updated with changing immigration regulations, embassy requirements, visa policies, and international travel advisories.

• Maintain the highest level of confidentiality, professionalism, and integrity while handling client information.

Salary: Negotiable (Attractive salary package based on qualifications and experience). Festival Bonus as per company policy. Performance-based annual salary review. Paid leave and other benefits as per company policy. Professional training and career development opportunities. Friendly, collaborative, and performance-driven working environment. Excellent career growth opportunities in the travel and tourism industry.