Job Description
Title: Tour Operator
Company Name: NARIA GROUP
Vacancy: Not specific
Job Location: Dhaka (Naya Paltan)
Employment Status: Full-time
Educational Requirements:
∎ Candidate must have Bachelor degree in hospitality, tourism or equivalent
Experience Requirements:
∎ 4 to 5 year(s)
Job Context:
∎ Naria Travels & Tours, a distinguished travel agency based in Bangladesh, is dedicated to crafting extraordinary travel experiences both domestically and internationally. Our expertise lies in meticulously organizing and guiding tours, spanning an array of destinations from historical landmarks to natural marvels, cultural festivities, and exhilarating adventure activities.
∎ As a leading player in the travel and tour industry, we are currently seeking a dynamic and experienced Tour Operator to join our esteemed team. The successful candidate will play a pivotal role in planning and organizing tours, liaising with suppliers, and ensuring seamless tour operations for our valued clients. This role offers a unique opportunity to be at the forefront of creating unforgettable journeys, providing enriching insights, and ensuring the safety and satisfaction of our clients throughout their travel experiences.
∎ Join us in our mission to deliver exceptional travel experiences. As a Tour Operator at Naria Travels & Tours, you`ll play a pivotal role in curating journeys that leave indelible impressions on our clients. Your expertise will be instrumental in shaping unforgettable travel memories and fostering a deep appreciation for the destinations they explore.
Job Responsibilities:
∎ To excel in this role, you will be responsible for:
∎ Plan and organize domestic and international tours, considering client preferences, budget, and travel regulations.
∎ Coordinate travel reservations, including accommodation, transportation, and activities, ensuring all bookings are accurate and timely.
∎ Develop and maintain strong relationships with a network of suppliers, including hotels, airlines, and local tour operators.
∎ Monitor and oversee tour activities, providing on-ground support to clients and addressing any issues or concerns promptly.
∎ Design and implement innovative tour itineraries that offer unique and enriching experiences for clients.
∎ Collaborate with the marketing team to promote tour packages and special offers through various channels.
∎ Oversee all logistical aspects of the tour, including transportation arrangements, accommodation coordination, and activity scheduling.
∎ Handle any customer concerns or complaints with professionalism and empathy, ensuring their needs are met efficiently.
∎ Foster strong client relationships through exceptional service and personalized attention.
Additional Requirements:
∎ Proven experience in tour management or a related role, demonstrating the ability to plan and execute successful tours.
∎ In-depth knowledge of diverse destinations, including historical sites, natural landmarks, and cultural attractions.
∎ Strong leadership skills, with the ability to lead and inspire groups of tourists.
∎ Excellent communication skills, both verbal and written, in order to provide engaging and accurate information about tour destinations.
∎ Ability to handle unexpected situations and make decisions quickly and effectively.
∎ Flexibility to adapt to changing circumstances and manage unforeseen challenges during tours.
∎ Dedication to providing exceptional customer service and ensuring the satisfaction and comfort of clients throughout the tour.
∎ Strong organizational abilities to coordinate all aspects of the tour, including accommodations, transportation, and activities.
∎ Knowledge of safety protocols and procedures to ensure the well-being of clients during the tour.
∎ Cultural awareness and sensitivity to ensure respectful interactions with people from diverse backgrounds and cultures.
∎ Proficiency in travel management software and MS Office suite.
∎ Minimum of 4-5 years of experience in tour planning and management.
∎ Knowledge of local and international travel regulations and trends.
∎ A passion for travel and a commitment to providing exceptional service to clients.
Salary: Tk. 20000 (Monthly)
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ T/A, Mobile bill, Launch
∎ As per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Oct 2023
Company Information:
∎ 5 Oct 2023
∎ NARIA GROUP
∎ Address : Sky View Trade Vally, (11th Floor), Flat No: B10, 66/1, VIP Road, Naya Paltan, Dhaka-1000, Bangladesh
Category: Hospitality/ Travel/ Tourism
: CAUTIONS: NON-EXPERIENCED CANDIDATE NOT ALLOWEDCompany Information:Naria Travels & Tours.Web: www.nariatravels.comMobile: +8801972944676Address: Sky View Trade Valley, (11th Floor), Flat No: B-10, 66 VIP Road Naya Paltan, Dhaka-1000, Bangladesh.Please Drop your CV with a current Photograph to: [email protected]
