Ticketing & Reservation Officer

Job Description

Title: Ticketing & Reservation Officer

Company Name: East West Travel and Tours Pvt Ltd

Vacancy: 3

Age: Na

Job Location: Dhaka, Dhaka (Naya Paltan)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent
• Freshers are also encouraged to apply.

Published: 2025-12-18

Application Deadline: 2026-01-10

Education:

• Bachelor/Honors
• Bachelor of Business Administration (BBA)

Requirements:

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent
• Freshers are also encouraged to apply.

Skills Required: Air Ticketing and Visa processing.,Air Ticketing On Amadeus,Air ticketing Reservation,GDS (GalileoTravelport,GDS (SABRE,Refund,Reporting and Documentation,Reservation/ Ticketing,Ticketing & Reservation,Ticketing System

Additional Requirements:

• Proven experience in ticketing and reservation
• Proficiency in GDS systems (Galileo, Sabre, Amadeus)
• Knowledge of visa processing (optional)
• Knowledge of Umrah, tour packages, and hotel booking (optional)
• Excellent verbal and written communication skills
• Flexible working hours and ability to handle multiple tasks efficiently

Responsibilities & Context:

• Manage ticketing operations, including issuance, re-issuance, and refunds
• Provide clients with travel offers, guidance, and general travel advice
• Coordinate with all departments to ensure smooth information flow
• Identify business development opportunities and assist in implementing service excellence
• Handle escalations and complex cases using effective problem-solving skills
• Prepare and submit regular sales performance and operational reports
• Prepare and arrange supporting documents for visa applications

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Hospitality/ Travel/ Tourism