Telesales Teamleader
Job Description
Title: Telesales Teamleader
Company Name: Milvik Bangladesh Ltd.
Vacancy: --
Age: at least 18 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 2 to 3 years
Published: 28 Jan 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 18 years
Responsibilities & Context:
∎ Lead and manage a team of telesales representatives, providing guidance, support, and motivation.
∎ Set clear performance expectations and targets for team members and ensure they are met.
∎ Monitor and evaluate team members' performance, providing regular feedback and conducting performance reviews.
∎ Foster a positive and productive work environment, promoting teamwork and collaboration.
∎ Develop and implement sales strategies to achieve revenue targets and business objectives.
∎ Monitor and analyze sales metrics, identify areas for improvement, and take necessary actions to drive sales performance.
∎ Train and coach team members on effective sales techniques, product knowledge, and objection handling.
∎ Assist team members in closing complex deals and resolving customer issues to ensure customer satisfaction.
∎ Ensure smooth day-to-day operations of the tele sales department.
∎ Monitor and manage sales pipelines, ensuring accurate forecasting and timely reporting.
∎ Implement and improve sales processes, policies, and procedures to enhance efficiency and productivity.
∎ Collaborate with cross-functional teams, such as marketing and customer support, to optimize sales efforts and enhance customer experience.
∎ Prepare regular sales reports, performance analyses, and forecasts for management review.
∎ Utilize data and metrics to identify trends, evaluate performance, and make data-driven decisions.
∎ Provide insights and recommendations to senior management to improve sales strategies and achieve business goals.
∎ Ensure high-quality customer service is provided by the telesales team.
∎ Team Leadership:
∎ Sales Management:
∎ Operational Efficiency:
∎ Reporting and Analysis:
∎ Customer Service:
Required Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Job Highlights:
∎ As a Tele Sales Team Leader, you'll manage a team of telesales reps to hit sales targets and deliver great customer service. You'll oversee daily operations, coach and mentor your team, and implement sales strategies to maximize revenue.
Company Information:
∎ Milvik Bangladesh Ltd.
∎ Ambon Complex (12th Floor), 99 Bir Uttam AK Khandakar Road, Mohakhali C/A, Dhaka-1212.
∎ https://milvikbd.com
∎ Milvik (brand name BIMA Mobile) is a worlds leading micro-insurance & health mobile tech player from Sweden. We operate in 14 emerging markets across Asia Pacific, Africa and Latin America, with 30 Million subscribers registered to date. We launched operation in Bangladesh in 2012 and has successfully expanded by partnering with Robi and leading MFIs. Milvik has been featured in The Economist, Wired, Financial Times and The Guardian and has won several awards including the MasterCard Foundation Global Prize and the FT Transformation Business Award. We are looking for a talented, intelligent and adventurous individual who thrives in a fast-paced environment.
For More: Local website: www.milvikbd.com & Global Website www.bimamobile.com
Note: Please apply only through bdjobs. Don`t send your CV to our global e-mail id.
Address::
∎ Ambon Complex (12th Floor), 99 Bir Uttam AK Khandakar Road, Mohakhali C/A, Dhaka-1212.
∎ https://milvikbd.com
∎ Milvik (brand name BIMA Mobile) is a worlds leading micro-insurance & health mobile tech player from Sweden. We operate in 14 emerging markets across Asia Pacific, Africa and Latin America, with 30 Million subscribers registered to date. We launched operation in Bangladesh in 2012 and has successfully expanded by partnering with Robi and leading MFIs. Milvik has been featured in The Economist, Wired, Financial Times and The Guardian and has won several awards including the MasterCard Foundation Global Prize and the FT Transformation Business Award. We are looking for a talented, intelligent and adventurous individual who thrives in a fast-paced environment.For More: Local website: www.milvikbd.com & Global Website www.bimamobile.comNote: Please apply only through bdjobs. Don`t send your CV to our global e-mail id.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Feb 2024
Category: Marketing/Sales
Source: bdjobs.com
Deadline Expired on 15th Feb 2024
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