Telesales Executive

Job Description

Title: Telesales Executive

Company Name: Creative IT Institute

Vacancy: 08

Job Location: Dhaka (Dhanmondi, Uttara)

Employment Status: Full-time

Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Contacting potential or existing customers to inform them about the services.
∎ Managing large amounts of outbound calls in a timely manner.
∎ Answering questions about services or the company.
∎ Asking the right questions to engage customers and keep the conversations long.
∎ Asking questions to understand customer requirements and close sales.
∎ Initiating sales with potential customers over the phone call to achieve the target.
∎ Briefing the benefits of the respective course to the customers.
∎ Using the utmost friendly, polite, and convincing tone.
∎ Doing regular follow-ups with the contacts and leads.
∎ Developing and sustaining solid relationships with customers to encourage repeat business.
∎ Handling and solving customer queries and grievances.
∎ Performing according to monthly defined Key Performance Indicators (KPIs).

Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ Experience in tele sales and customer service is preferable
∎ Ability to learn about products and services and describe/explain them to prospects
∎ Good communication and interpersonal skills
∎ Cool-tempered and able to handle rejection
∎ Outstanding negotiation skills with the ability to resolve issues

∎ Tk. 15000 - 20000 (Monthly)
∎ Based on Interview performances it will be determined.

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 15 Dec 2023

Company Information:
∎ 29 Nov 2023
∎ Creative IT Institute
∎ Address : House # 7, Road # 4, Dhanmondi, Dhaka.
∎ Business : Since its inception, Creative IT has offered innovative and efficient one-stop ICT solutions and services such as Network design and installation, Software Development, Web Design & Development, Mobile Apps Development, Graphics design, SEO, Digital Marketing and Professional IT Training.

Category: IT/Telecommunication



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