Title: Telesales Executive
Company Name: Creative IT Institute
Vacancy: 10
Job Location: Dhaka (Dhaka Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (Pass) in CSE. EEE
∎ Skills Required: Communication, Computer Operating, MS Word/ Excel/ PowerPoint/ OneNote
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Customer Support, Telecommunication
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Contacting potential or existing customers to inform them about the services.
∎ Managing large amounts of outbound calls in a timely manner.
∎ Answering questions about services or the company.
∎ Asking the right questions to engage customers and keep the conversations long.
∎ Asking questions to understand customer requirements and close sales.
∎ Initiating sales with potential customers over the phone call to achieve the target.
∎ Briefing the benefits of the respective course to the customers.
∎ Using the utmost friendly, polite, and convincing tone.
∎ Doing regular follow-ups with the contacts and leads.
∎ Developing and sustaining solid relationships with customers to encourage repeat business.
∎ Handling and solving customer queries and grievances.
∎ Performing according to monthly defined Key Performance Indicators (KPIs).
Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ Experience in telesales and customer service is preferable.
∎ Ability to learn about products and services and describe/explain them to prospects.
∎ Good communication and interpersonal skills.
∎ Cool-tempered and able to handle rejection.
∎ Outstanding negotiation skills with the ability to resolve issues.
Salary: Tk. 15000 - 18000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 5 Oct 2023
Company Information:
∎ 5 Sep 2023
∎ Creative IT Institute
∎ Address : House # 7, Road # 4, Dhanmondi, Dhaka.
∎ Business : gosihisvhspovh
Category: IT/Telecommunication
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Source: bdjobs.com