Telecoms Associate SC6

Job Description

Title: Telecoms Associate SC6

Company Name: United Nations World Food Programme (WFP)

Vacancy: 1

Job Location: Cox's Bazar

Employment Status: Contractual

Educational Requirements:
∎ Bachelor's Degree in Telecommunications o or relevant. Having recognized certificates in Radio Communications, Information Technology, Telecommunication or other related electronic communication field are desired.

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ KEY ACCOUNTABILITIES (not all-inclusive)
∎ Carry out system and hardware maintenance tasks, such as running specialised network monitoring and system protection, to ensure technology is running effectively.
∎ Oversee, install, and maintain effective HFN HF, satellite, IP/PBX telephone, voice, and data communications infrastructure in support of connectivity to WFP operational locations
∎ Receive, test, and install systems and telecommunications hardware.
∎ Provide accurate and timely radio, telephone, satellite communications data for updating WFP Cox's Bazar office and regional information databases.
∎ Prepare and maintain a comprehensive inventory of all IT and Telecommunications equipment, 1/0 devices and software existent in Cox's Bazar WFP offices and premises.
∎ Perform maintenance and minor repairs on hardware equipment.
∎ Install security telecommunications infrastructure as defined in the Telecommunications Security Standards {TESS+} in support of staff security
∎ Monitor technology reliability, identify user needs, analyse data and statistics, and produce accurate reports in order to recommend IT and Telecommunication solutions to support informative decision-making and implement cost saving measures.
∎ Resolve queries independently, escalating if required, to ensure that standard IT and Telecommunication questions are answered, and accurate information is provided to staff.
∎ Provide standard technical training to end users of commonly used technology and telecommunication systems, to assist WFP staff in conducting their work including all hardware, software, files management/maintenance, LAN/WAN and Telecommunication systems also providing guidance and training to Junior colleagues in the delivery of IT and Telecommunication support services to support the capability building of staff.
∎ Manage and maintain the HFNHF callsign and HF sel-call system in coordination with ETS/UNDSS.
∎ Draft standard material such as end-user and technical documentation to ensure staff have access to required information about IT and Telecommunication services and products.
∎ Implement improvements to methods and processes within the IT division to support the continuous improvement of IT and Telecommunication services provided.
∎ Coordinate installation and maintenance of telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.
∎ Coordinate a team of IT staff to ensure individual and team objectives are met in compliance with all relevant regulations and policies.
∎ Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

Additional Requirements:
∎ A minimum of 5 years' experience with telecommunications installations and equipment demonstrating hands-on expertise with HFNHF radio, PABX, VSAT, wireless, satellite, WAN and LAN technologies in a globally distributed telecommunications operation. Exposure to Windows server operating system, AD, Microsoft Office 365, LAN, WAN, WLAN technologies. Experience of working in an International NGO / organization will be an added advantage.
∎ LANGUAGE: Fluency in both oral and written communication in English and Bangla. Proficiency in local dialect is desirable.

Salary: Tk. 114638 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 2 Aug 2022

Company Information:
∎ 20 Jul 2022
∎ United Nations World Food Programme (WFP)

Category: NGO/Development