Tele Sales Executive (Female)

Job Description

Title: Tele Sales Executive (Female)

Company Name: Boss Bazar

Vacancy: --

Age: 20 to 30 years

Job Location: Dhaka (60 Feet)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): E-commerce

• 2 to 3 years
• The applicants should have experience in the following business area(s): E-commerce

• Age 20 to 30 years
• Only Female

• Proficient in Microsoft Office and familiar with CRM software.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and a team player mentality.

• Customer Service Representative will be the primary point of contact for our customers.
• He/She will handle inquiries, resolve issues, provide information about our products and services, help customers place orders online.
• The ideal candidate has to be empathetic, detail-oriented, and committed to delivering outstanding customer service.
• Respond promptly to customer inquiries via phone, email, and live chat.
• Resolve customer complaints and provide appropriate solutions in a timely manner.
• Assist customers with product selection, order placement, tracking, and returns.
• Maintain thorough knowledge of our products, services, and promotions.
• Document and update customer interactions in the CRM system.
• Collaborate with other departments to address customer needs.
• Identify and escalate complex issues to the appropriate team members.
• Contribute to team goals and maintain performance metrics.

Work from the office (9:00 AM - 7:00 PM) (10:00 AM -08:00 PM)

• Salary Review: Yearly
• Festival Bonus: 2

• Sales Bonus (earn an extra 10K to 15K on top of your basic salary).

• Weekly 1 holidays

• Unlimited Tea & Coffe