Tele sales Executive (Female)

Job Description

Title: Tele sales Executive (Female)

Company Name: Boss Bazar

Vacancy: --

Age: 20 to 25 years

Job Location: Dhaka (60 Feet)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): E-commerce

HSC, Diploma, Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): E-commerce

• Age 20 to 25 years
• Only Female

• Work from the office (9:00 AM - 7:00 PM) (10:00 AM -08:00 PM)

• Proficient in Microsoft Office and familiar with CRM software.

• Excellent verbal and written communication skills.

• Strong problem-solving abilities and attention to detail.

• Ability to multitask and work in a fast-paced environment.

• Positive attitude and a team player mentality.

• Customer Service Representative will be the primary point of contact for our customers.

• He/She will handle inquiries, resolve issues, provide information about our products and services, help customers place orders online.

• The ideal candidate has to be empathetic, detail-oriented, and committed to delivering outstanding customer service.

• Respond promptly to customer inquiries via phone, email, and live chat.

• Resolve customer complaints and provide appropriate solutions in a timely manner.

• Assist customers with product selection, order placement, tracking, and returns.

• Maintain thorough knowledge of our products, services, and promotions.

• Document and update customer interactions in the CRM system.

• Collaborate with other departments to address customer needs.

• Identify and escalate complex issues to the appropriate team members.

• Contribute to team goals and maintain performance metrics.

• Work from the office (9:00 AM - 7:00 PM) (10:00 AM -08:00 PM)

• Salary Review: Yearly
• Festival Bonus: 2

• Sales Bonus (earn an extra 10K to 15K on top of your basic salary).

• Weekly 1 holidays

• Unlimited Tea & Coffe