Job Description

Title: Team Manager - Mobile Units

Company Name: Handicap International (humanity & Inclusion) in Bangladesh

Vacancy: 01

Job Location: Cox's Bazar (Ukhia)

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Master's degree in developmental studies, social science sector, public health.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ HI has been working in Bangladesh since 1997, with a focus on creating sustainable changes in terms of ensuring the rights and inclusion of people with disabilities in society. HI is an independent and impartial aid organization working in situations of poverty, exclusion, conflict, and disaster throughout Bangladesh. With projects in different districts of the country, HI works not only with people with disabilities and other vulnerable populations, but also with their families, their communities, and local humanitarian actors in order to respond to their essential needs, improve their living conditions, promote respect for their dignity and fundamental rights, and provide sustainability in its action. As one of the key organizations in the disability sector, HI has a wide range of projects which assist to promote the inclusion of persons with disabilities and their issues in emergency and development contexts, build capacities of local stakeholders, and reduce the impact of natural and human-made disasters. Particularly in Cox`s Bazar district, HI is providing services in rehabilitation, MH/PSS, SRH, protection and inclusive education with an inclusion mainstreaming approach to refugees and host population affected by the forcibly displaced undocumented Myanmar nationals. HI`s multi-sectoral mobile units (MU) and static approach are currently working in 15 camps located in both Teknaf and Ukhiya Upazilas and surrounding host areas providing comprehensive services in physical rehabilitation, primary health care, protection, and MH/PSS.
∎ HI is currently implementing development and humanitarian response project in Kurigram, Sitakindu, and Cox`s Bazar district through 4 project offices (Kurigram, Sitakundu, Ukhiya, and Teknaf) and 2 coordination offices( Dhaka and Cox Bazar).
∎ Operational Thematic: Livelihood, Health and Rehabilitation, Protection, Inclusion, Education and Atlas Logistic
∎ Number of staffs: Around 282 National staffs and 10 international staffs
∎ HI is currently looking for a Team Manager- Mobile Units of its "Inclusive Emergency Assistance to Crisis affected Populations in Cox`s Bazar, Bangladesh" Project funded by UNHCR.
∎ The team manager is managing Handicap International (HI) multidisciplinary team. S/he is responsible to ensure all HI team activities with children, adolescents, and adults are implemented smoothly and team(s) is well functioning to provide qualitative services to most vulnerable people, including people with disabilities and their caregivers
∎ Job Location: Ukhiya, Cox`s Bazar
∎ Line Manager: Project Manager-Mobile Units
∎ Type of Contract: Fixed-term
∎ Duration of the Contract: From as early as possible to 31 December 2021 with the possibility of an extension

Job Responsibilities:
∎ Objective-1: Ensure the qualitative and timely implementation of HI services (protection, rehabilitation, MHPSS, recreational activities, and external referrals) and follow the referral pathways in an emergency, in collaboration and coordination with HI technical unit and relevant stakeholders
∎ Ensure that services (rehabilitation, SRH, MHPSS, Inclusion, and Protection) are reaching the most vulnerable people in respect with applicable quality standards (prioritization of cases, follow up, referrals, HI case management system with clear opening and closure of cases)
∎ Is responsible for activity planning and the identification of geographical and sectoral priorities, with the support of the mobile unit project manager.
∎ Is responsible for the logistic planning of daily activities (vehicles, stocks release request, site offices management). In the event of information/issue related to the HI office (newly available land, necessity to upgrade the facilities, need for equipment), he/she should immediately report to his/her line manager.
∎ Is responsible for the administrative planning of daily activities (donation certificate, travel request)
∎ Is responsible for gathering and consolidating the mapping of services at zone/area level and submit it to his/her line manager
∎ Close monitoring of activities to make sure they are in line with sectoral quality standards, HI, and donor requirements.
∎ Make sure that team members are strictly maintaining the confidentiality of their beneficiaries.
∎ Objective-2: Ensure qualitative management of the team, including capacity building, positive and constructive Teamwork
∎ Organize the daily and weekly planning and objectives of his/her team issuing timely weekly planning and action plan to the team and his/her line manager
∎ Supervise closely and daily a mobile unit (about 7 staffs & volunteers) in the field
∎ Ensure the proper HR follow-up of his/her team (contract, leaves, training), in coordination with the mobile unit project manager and HR department
∎ Provide proper orientation and follow up to the team and the community worker/volunteers on protection issues in direct link with the technical unit, how to engage with beneficiaries, especially with children, adolescent, and women, in line with HI and donor PSEA, child protection and other relevant policies
∎ Objective-3: Support the monitoring and evaluation of activities, Reporting, and Archiving
∎ Ensure and overlook the data collection from the field and share with the technical unit (technical advisor, MEAL manager & data entry team daily
∎ Orientate and follow up with the team members on how to properly fill-up, gather, and archive all tools/assessment/format provided and guided by the technical team to ensure qualitative services and timely data management.
∎ Engage in project monitoring and reporting by using reporting HI tools and review the progress with the support of the mobile unit project manager and technical unit
∎ Ensure that team member are strictly following internal and external referral pathway, and record the referrals accordingly
∎ Develop tools in close collaboration with the technical unit, orient and monitor their application by the team members.
∎ Collect and document case study, lessons learned as per project needs and requested by the line manager, with the support of the technical unit
∎ Objective-4: Participate in the internal and external coordination and external representation
∎ Is responsible for the internal coordination of the activities, in liaison with the other team leader and PM to make sure that there are no gaps/overlapping in HI response
∎ Is responsible for the external coordination of the activities at the field level (camps and zone level) in liaison with the PM to make sure that there are no gaps/overlapping in the humanitarian response. He/she reports any gaps/overlapping to his/her line manager
∎ Establish networking with relevant stakeholders, represent HI in the camps, and liaise with relevant stakeholders (Community leaders, CCCM, Health, Protection, etc.) to ensure that HI mandate, strategy, and referral pathways are understood and disseminated
∎ In the event of a media visit to HI activities, immediately inform his/her line manager and the emergency coordinator. The country director is the only person allowed to discuss with the media.
∎ He/she Is the security focal point of his/her team and timely report security-related information to his/her line manager

Additional Requirements:
∎ Age at least 21 years
∎ At least 01 years of team management experiences in past
∎ At least 02-03 years experience working in any reputed national or an international humanitarian NGO is a Senior Officer position.
∎ Excellent facilitation skills (facilitation of training, awareness session, communication with the community)
∎ Strong teamwork approach
∎ Ability to lead and guide team
∎ Good communication skills in both verbal and written Bangla and English
∎ Availability to travel to remote areas and spend time at field level
∎ Ability to work under pressure and in a multicultural team environment
∎ Ability to communicate and coordinate smoothly with external actors and represent the humanitarian mandate of an NGO
∎ Computer knowledge (MS office package- both in English and Bangla)
∎ Experience of working in a remote community setting is an advantage
∎ Have the capacity to maintain close relationships with partners, stakeholders, and clients
∎ Proven analytical and planning skills
∎ Person with disability are encouraged to apply

Salary:
∎ Tk. 70664 - 74581 (Monthly)
∎ Hardship Allowance will be added in addition to working in Cox`s Bazar District.

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Medical allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2

Application Deadline: 13 Feb 2021

Company Information:
∎ 3 Feb 2021
∎ Handicap International (humanity & Inclusion) in Bangladesh
∎ Address : House # 3/A, Road # 36, Gulshan , Dhaka-1212
∎ Web : https://hi.org/en/index
∎ Business : Business: Handicap International (HI) is an international aid organization specialized in the field of disability. Non-governmental, non-religious, non-political and non-profit making, it works alongside persons with disabilities and other vulnerable groups, whatever the context, offering them assistance and supporting them in their efforts to become self-reliant. Since its creation, the organisation has set up programmes in approximately 60 countries and intervened in many emergency situations. It operates as a federation made up of a network of eight associations (Belgium, Canada, France, Germany, Luxembourg, Switzerland, United Kingdom, USA) which provide human and financial resources, manage projects and raise awareness of Handicap International`s actions and campaigns.

HI has been working in Bangladesh since 1997, with a focus on creating sustainable changes in terms of ensuring rights and inclusion of persons with disabilities in society. HI promotes an inclusive approach by focusing on access to services for all whenever possible rather than developing specific actions for persons with disabilities. HI works not only with persons with disabilities but also with their families, their communities, and the society. The main office is based in Dhaka, and presently there are 3 site offices in Sitakundo, Kurigram and in Cox’sbazar.

Presently HI Bangladesh is implementing projects on integrating disability in community based disaster risk reduction and response; economic empowerment of extreme poor persons with disabilities; mainstreaming disability in livelihood interventions; support to refugees and surrounding communities;, capacity building of professional associations; and support to Disabled People`s Organizations; among others.”

Category: NGO/Development

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