Team Leader (Senior Executive) - Call Center
Job Description
Title: Team Leader (Senior Executive) - Call Center
Company Name: Unimass Holdings Ltd
Vacancy: 1
Age: 25 to 30 years
Job Location: Dhaka (Dhanmondi)
Salary: Negotiable
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Real Estate, Developer
Published: 2025-08-12
Application Deadline: 2025-09-11
Education:
- Bachelor/Honors
Educational Qualification can be relaxed for experienced and capable individuals.
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Real Estate, Developer
Skills Required: Customer Relationship Management,Database maintenance,Key Performance Indicators,Outbound calls,Team Supervision or coordination,Training program coordinator
Additional Requirements:
- Age 25 to 30 years
- Only Female
Experience Requirements
3 to 5 year(s) experience in Real Estate Sector.
Additional Requirements
Strong leadership and team management skills.
Flawless in conversations.
Punctuality and commitment to work.
Proficient in using call center software and Microsoft Office.
Responsibilities & Context:
Job Context: We are seeking a dynamic, customer-focused and sales oriented individual to join our team as a Team Leader- Telemarketing (Call Center). As the first point of contact for our esteemed customers, you have to contribute significantly to lead generation, customer satisfaction and overall business success.
Job Responsibilities
Supervise daily operations and ensure Key Performance Indicator (KPI) to meet team targets.
Conduct regular training sessions to enhance team skills and knowledge.
Making outbound calls to potential customers to provide information about available properties and promotions.
Assisting the sales team by providing them with qualified leads and relevant customer information.
Updating customer records and maintaining an accurate database of all interactions.
Job Other Benifits:
As Per Company Policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.01% |
| Eden mohila college | 4.30% |
| University of Dhaka | 3.85% |
| Govt. Eden Mohila College | 2.94% |
| Jahangirnagar University | 2.26% |
| Southeast University | 1.81% |
| Stamford University Bangladesh | 1.36% |
| University of Liberal Arts Bangladesh | 1.36% |
| Sonargaon University | 1.36% |
| Eastern University | 1.36% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 68.33% |
| 31-35 | 20.36% |
| 36-40 | 6.56% |
| 40+ | 3.62% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 29.48% |
| 20K-30K | 41.95% |
| 30K-40K | 18.59% |
| 40K-50K | 5.90% |
| 50K+ | 4.08% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 17.65% |
| 0.1 - 1 years | 9.95% |
| 1.1 - 3 years | 27.15% |
| 3.1 - 5 years | 19.00% |
| 5+ years | 26.24% |
