Team Leader (Restaurant)

Job Description

Title: Team Leader (Restaurant)

Company Name: The Forest Lounge Ltd

Vacancy: 01

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Post-graduation, graduation degree from any discipline or Diploma in Hotel Management or HSC

Experience Requirements:
∎ At least 3 year(s)

Job Context:
∎ The Forest Lounge is best known for its ambiance. We believe that spent time with nature never wasted.
∎ If you think making time memorable, relaxation or hang out with your family, friends, etc. The Forest Lounge is the right place where you can spend time with nature. Here you will feel that there is more to life than working long hours. Also you will have authentic Multi Cuisine foods to treat yourself impeccably. The dishes are prepared by the skilled foreign chefs.
∎ The forest lounge is to make the restaurant food chain brand in Bangladesh. We are expanding our business by setup many outlets in Dhaka city. So we are looking for energetic, smart people for different section such as Top to bottom, kitchen, FnB, sales & Marketing, IT etc. For the result, we are looking for impressive, qualified team leader to manage our team and provide effective guidance.

Job Responsibilities:
∎ Create an inspiring team environment with an open communication culture.
∎ Responsible for supervising, managing and motivating team members on a daily basis.
∎ Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
∎ Create satisfied guest and team member.
∎ Communication skills should be excellent.
∎ Able to act proactively to ensure smooth team operations and effective collaboration.
∎ Set clear team goals and Train staff. Motivate team members.
∎ Delegate tasks, set deadlines & oversee day-to-day operation.
∎ Monitor team performance and report on metrics.
∎ Discover training needs and provide coaching.
∎ Listen to team members' feedback and resolve any issues or conflicts.
∎ Recognize high performance and reward accomplishments.
∎ Encourage creativity and risk-taking.
∎ Suggest and organize team building activities.
∎ Compliance cleanliness and food safety as per standards.
∎ Lead by setting a good example and engage the team to achieve goals.
∎ Track and maintain all equipment and furniture.
∎ Doing and monitoring daily, weekly and monthly inventory.
∎ Prepare deployment plan by roster to run smooth operation. Keep time and payroll records.
∎ Stay-up-to-Date on guest and sales trends.
∎ Maintain a positive and professional approach with co-workers and customers.
∎ Any task assign by management should have positive attitude.

Additional Requirements:
∎ At least 3 year(s) experience as a team leader or supervisor in 3-5 star local and international brands hotels & Restaurants.
∎ Foreign experience people are get preference.
∎ Proficiency in English.
∎ Decision-making skills.
∎ Ability to spot and resolve problems efficiently.
∎ Capable of delegating multiple tasks.
∎ Communication and leadership skills.
∎ Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Job Source: Online Job Posting.

Application Deadline: 18 Jun 2021

Company Information:
∎ 19 May 2021
∎ The Forest Lounge Ltd

Category: Hospitality/ Travel/ Tourism

: If the above mention experience match with the requirements please send your updated CV (two referees, recent PP size photograph, photocopies of NID and all academic & experience certificates) along with cover letter to [email protected]