Team Leader- Collection & Issue Management, IPDC EZ
Job Description
Title: Team Leader- Collection & Issue Management, IPDC EZ
Company Name: IPDC Finance Limited
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 4 to 6 year(s)
Job Responsibilities:
∎ Coordinate, support & manage Data Reviewers and Credit Analysts.
∎ Manage Communication with Internal Stakeholders & Customers regarding Credit Line Issuance of the Customers.
∎ Coordinate with Credit Risk Management team regarding Loan Approval, Processing Status & other issues.
∎ Keep track of overdue customers and set up processes for collection.
∎ Supervise & manage the team members for Collection & Call Centre agents for both inbound & outbound.
∎ Train & develop the Call Centre team.
∎ Analyze customer repayment behavior, customer data & share with line manager & relevant management persons.
∎ Manage Portfolio for cross-selling & upselling.
∎ Assist in achieving set targets in terms of successful business lead generation through inbound and outbound calls.
∎ Revert to customers regarding their queries and grievances after consultation with relevant internal stakeholders. Escalate customer queries and grievances to relevant teams.
∎ Identify potential risk segments and identify ways to minimize the risk.
∎ Facilitate refund of excess/disputed payments and closure of loan accounts.
∎ Analyze issues that arise in day-to-day business activities and maintain a proper issue tracker.
Additional Requirements:
∎ Age at least 27 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Dec 2022
Company Information:
∎ 15 Dec 2022
∎ IPDC Finance Limited
∎ Address : Hosna Center (4th Floor), 106 Gulshan Avenue, Dhaka - 1212
∎ Web : www.ipdcbd.com
∎ Business : IPDC Finance Ltd. is the first private sector financial institution of Bangladesh established in 1981. IPDC is credited with being the most innovative financial institution of the country partnering in many landmark projects as well as introducing many financial products which were first of its kind in the country. Today, IPDC is a diversified financial institution catering to Corporate, SMEs and Retail market segments.
Category: Marketing/Sales
Source: bdjobs.com
Deadline Expired on 31st Dec 2022
More jobs of IPDC Finance Limited
Head Of Software Product Development
Executive/Senior Executive- Brand & Corporate Communications
Lead Software Engineer
Branch Manager (Sylhet)
Relationship Manager - Supply Chain Finance
Financial Analyst - Business Finance
Regional Liability Head, Corporate Business
Relationship Manager, Corporate Employee Relationship (Dhaka)
Head of Channel Management, Supply Chain Finance
Branch Manager (Faridpur)
Head of Non-metro Asset, Retail Business
In-charge - Service Quality and Sales Governance
In-Charge, Women Entrepreneur
Execuitve/ Senior Executive - Internal Audit (Dhaka, Jashore)
Senior Executive/ Executive - Risk Control Unit
Head of Retail Assets, Non-Metro
Priority Relationship Manager, Deposit
Relationship Manager - Women Segment (PRITI), Retail Business
Retail Credit Coordinator
ABDO/BDO - Retail Assets
Chief Operating Officer
ABDO/ BDO - Auto Loan
ARM/RM-Auto Loan
ARM/ RM - Home Loan
Financial Controller
Branch Manager (Sylhet)
Priority Relationship Manager, Deposit
Relationship Manager - Women Segment (PRITI), Retail Business
Branch Manager (Faridpur)
Relationship Manager - Corporate Liability
Credit Analyst - Corporate & SME, Credit Risk Management
Relationship Manager, Corporate Employee Relationship (Dhaka)
Collection Executive, Retail Business
In-Charge, Women Entrepreneur
Head of Business Finance Credit
Executive - Branch Operations
Head of IT Projects
Manager - Service Quality & Sales Governance
Financial Analyst - Business Finance
Executive - Legal Affairs
Manager / Assistant Manager - IT
Team Leader - Deposit
Relationship Manager-Women Segment (PRITI), Retail Business
Assistant Manager/ Senior Executive - Internal Audit (Chattogram)
Database Administrator
Assistant Relationship Manager - Medium Market Enterprise
Senior Executive – Distribution Network
Business Development Officer - IPDC EZ
ABDO/BDO - Retail Assets
Similar Jobs
Telesales Executive
DSM (Sales & Marketing, Cookware Unit)
Sales & Marketing-Coordinator
Deputy Manager/ Senior Assistant Manager- Brand
International Manager (Asia & Europe Region)
মার্কেটিং ম্যানেজার (MM)
মার্কেটিং অফিসার (MO)
Telemarketing Executive(Female Only)
Executive/Sr. Executive (Lubricant Industrial Sales)
Digital Marketing Assistant, Social Media Coordinator, Content Coordinator
Senior/ Executive, Digital Marketing- YAMAHA
Medical Information Officer (MIO)- Female
Executive- Sales
Social Media Manager
Office Executive
Marketing Executive
Head of Direct Sales & Info Centers
Assistant Manager/ Executive, Digital Marketing - Marketing
Digital Marketing Specialist
Senior Executive - Marketing & Sales
Branch Operation Manager
Sales Manager/Asst. Manager- Sewing Thread
Sr. Executive/Asst. Manager (Corporate/Tender Sales)
Sr. Manager/AGM (Corporate Sales)
Sales and Marketing - Sr. Executive & Deputy Manager
Manager /Sr. Manager-Sales ( Team Leader)
Sales Executive
Yarn Marketing Officer
Executive/ Sr. Executive, Sales and Marketing
Manager, Sales and Marketing, Aluminium Profiles Accessories
Trainee Officer/ Officer - Sales, (Contract Broiler Farming)
Assistant Manager (Business Development)
Executive /Senior Executive (Sales & Marketing)
Asst Manager/ Manager, Sales & Marketing
Management Trainee Officer (MTO)
Vice President, Business Development (IPT & SMS)
Sales Representative(SR)
Sales Executive (Part time)
Vice President, Business Development (Data Connectivity and Internet)
Manager, Business Development
Facebook Group