Student Care

Job Description

Title: Student Care

Company Name: WIT Institute

Vacancy: 2

Age: 20 to 32 years

Job Location: Dhaka (Farmgate)

Salary: Tk. 5000 - 10000 (Monthly)

Experience:

Published: 2026-01-28

Application Deadline: 2026-01-31

Education:

• Diploma
• Bachelor/Honors

• Age 20 to 32 years
• Only Female

• Assist students throughout their learning journey, responding to their queries and ensuring they receive proper guidance and support.

• Maintain regular communication with students via phone, WhatsApp, email, or in-person to provide updates, reminders, and class information.

• Handle class coordination tasks, including student attendance, batch scheduling, class updates, and follow-ups.

• Ensure a smooth onboarding process for new students—sharing class details, platform access, guidelines, and required learning resources.

• Track student progress and report their performance or issues to the concerned department trainers.

• Collect student feedback regularly and share insights to help improve class quality and overall service.

• Support trainers and faculty members by preparing class materials, coordinating sessions, and ensuring all resources are available on time.

• Maintain accurate data records of students, batches, course progress, and communication logs.

• Assist in resolving student complaints by identifying issues, providing solutions, and ensuring a satisfactory outcome.

• Actively participate in administrative tasks such as documentation, report preparation, and database updates.

• Maintain professionalism and a friendly attitude to create a positive experience for every student.