Sr. Executive / Sr. Executive – Customer Service (Cattle)

Job Description

Title: Sr. Executive / Sr. Executive – Customer Service (Cattle)

Company Name: Kazi Farms Group

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• 2 to 4 years

• Doctor of Veterinary Medicine (DVM).

• B.Sc. in Veterinary Science and Animal Husbandry (AH)

• 2 to 4 years

• Strong technical knowledge of cattle diseases, nutrition, reproduction, and herd management.

• Ability to conduct training sessions and presentations.

• Strong analytical and problem-solving ability with field-oriented mindset.

• Willingness to travel extensively across field locations.

• Plan, initiate, and execute post-sales technical services for cattle farmers to ensure customer satisfaction and long-term retention.

• Provide technical support on cattle health management, disease prevention, vaccination programs, biosecurity, and herd management practices.

• Conduct regular farm visits to monitor herd health, performance, and farmer compliance with recommended management practices.

• Identify training needs of farmers and organize technical training, awareness programs, and field demonstrations to improve productivity and industry knowledge.

• Develop and maintain strong relationships with key farmers, dairy/beef farm owners, and stakeholders.

• Collect, compile, and analyze market intelligence on competitors products and field performance for reporting to management.

• Provide technical input for product development, field feedback, and new solution implementation in cattle segment.

• Ensure proper documentation and reporting of field activities, customer feedback, and service outcomes.

• Work closely with cross-functional teams including Sales, Marketing, and Product Development to improve customer experience.

• Attractive remuneration will be offered depending on the profile of the candidate.

• Benefits: Gratuity, Provident Fund, Medical allowance, Profit share, T/A & D/A, Earn Leave encasement, Handset allowance & Mobile bill, Wedding Allowance, Yearly Salary Review.