Sr. Executive, Sales

Job Description

Title: Sr. Executive, Sales

Company Name: Hotel Sarina

Vacancy: --

Age: At least 22 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• 2 to 3 years

• Master’s in Business Management or Administration, Marketing, Communications, or related field is preferred.

• 2 to 3 years

• Age At least 22 years

• A minimum of two to three years of related experience or training in Hotel industry, manufacturing or service sector; Certified Sales Professional (CSP) accreditation is advantageous.
• Problem-solving and analytical skills to interpret sales performance and market trend information.
• Proven ability to motivate and lead the sales team.
• Experience in developing marketing and sales strategies.
• Excellent oral and written communication skills, plus a good working knowledge of Email writing & Microsoft Office Suite is required.
• Candidates having hospitality background are preferred.

General Summary:

Senior Sales Executive at Sarina Dhaka plays a pivotal role in driving revenue and maintaining the hotel's reputation for excellence in service. Their responsibilities and duties typically encompass a wide range of tasks aimed at attracting and retaining clientele while maximizing profits.

REPORTING: Reports directly to Asst. Director, Sales

Responsibilities:

• Sales Strategy Development: Developing and implementing strategic sales plans to achieve sales targets and expand the hotel's customer base. This involves identifying market trends, analyzing competitor activities, and devising tactics to stay ahead in the market.
• Client Relationship Management: Building and maintaining strong relationships with existing and potential clients. This includes regular communication, understanding their needs, addressing concerns, and providing personalized service to enhance guest satisfaction and loyalty.
• Revenue Generation: Actively seeking out new sales opportunities through various channels such as corporate partnerships, travel agencies, event planners, and online platforms. Negotiating contracts and pricing agreements to ensure profitability while meeting the needs of clients.
• Team Leadership and Training: Leading the sales team by example and providing guidance and support to junior sales staff. Conducting training sessions to improve their sales skills, product knowledge, and customer service abilities.
• Market Analysis and Reporting: Monitoring market trends, competitor activities, and customer preferences to identify new business opportunities and adjust sales strategies accordingly. Generating regular reports on sales performance, revenue projections, and market insights for management review.
• Event Management Support: Collaborating with the events and banquet teams to promote and sell event spaces, catering services, and other revenue-generating facilities. Assisting clients in planning and executing successful events within the hotel premises.
• Cross-functional Collaboration: Working closely with other departments such as marketing, revenue management, and operations to align sales efforts with overall business objectives. Coordinating promotional activities, special offers, and marketing campaigns to drive sales and maximize revenue.
• Customer Feedback and Improvement: Soliciting feedback from clients and incorporating it into the improvement of sales strategies, products, and services. Proactively addressing any issues or concerns raised by customers to maintain high levels of satisfaction and reputation.