Sr. Executive- RMA Service Engineer
Job Description
Title: Sr. Executive- RMA Service Engineer
Company Name: Global Brand PLC
Vacancy: --
Age: At least 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
Published: 2026-06-18
Application Deadline: 2026-07-18
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering, Electrical & Electronic Engineering
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
Skills Required: Communication and interpersonal skill,Handling Customers,Hardware Troubleshooting,Performing job independently,Problemsolving and decision making,Quick learner and hard working
Additional Requirements:
- Age At least 30 years
- Only Male
Responsibilities & Context:
Diagnose, troubleshoot, and repair computers and computer peripherals like Desktop PC, Printer, Scanner, Monitor, Motherboard & amp; UPS etc.
Assist in the installation, maintenance, and troubleshooting of equipment and systems in a timely manner.
Provide technical support to customers, addressing inquiries and concerns effectively to ensure timely resolution of hardware issues.
Prepare & amp; maintain Daily/Regular service reports of repaired equipment to service head including records and TAT. Share long pending/billing issues regularly with RMA head.
Assist the RMA (Return Merchandise Authorization) team with customer claims and warranty services.
Participate in training programs to enhance skills and knowledge related to our products and services.
Ensure proper handling of devices and maintain service standards.
Job Other Benifits:
- T/A,Provident fund,Mobile bill,Profit share,Insurance
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Engineer/Architects
