Junior Support Engineer & Support Customer Engineer -Support & Service Division.

Job Description

Title: Junior Support Engineer & Support Customer Engineer -Support & Service Division.

Company Name: Armor Bangladesh Ltd.

Vacancy: --

Age: 18 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 1 year
• Freshers are also encouraged to apply.

• Bachelor of Science (BSc)
• Diploma

• At least 1 year
• Freshers are also encouraged to apply.

• Age 18 to 35 years

• At least 3 years of commitment with the company.

• Above 1 year of Experience in ATM/CRM industry or similar banking equipment industry is preferred.

• Outgoing & proactive personality, strong teamwork spirit & good interpersonal communication skills. Hardworking, possess` dedication towards responsibilities.

• Electrical, Electronics, Computer & Mechanical troubleshooting skills.

• Willing to work extra time as and when required and Ability to work under pressure.

• Support Engineer will be recruited for ATM/CRM/ACRM/RCDM/CASH Counting Machine/POS Support Team, Technical Support Dept.

• Installation and set-up of ATM/CRM/ACRM/RCDM/CASH Counting Machine/POS, Problem Identification, Diagnoses, and Resolution with software and hardware.

• Provide field service for customers 24x7, handle and process customer complaints on our provided terminal.

• Ensure faster resolution of client queries, technical analysis of clients` requirements & response to the client on time regarding software enhancement fixes & disputes.

• Periodic (Preventive Maintenance) on ATM/CRM and Different Products.

Job Location:

Anywhere in Bangladesh

Salary:

Salary is fixed.
Diploma qualified 15000 taka/month

Bachelors qualified 17500 taka/month

• Over time allowance,T/A,Mobile bill,Performance bonus
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

• T/A, Mobile bill, Off-day Allowance, Tour allowance.

• Family Allowance

• Performance bonus (yearly)

• Festival bonus (2) and others will be determined according to the company policy.