Title: Sr. Executive/ Executive (Retail Sales)
Company Name: Next Online Ltd.
Vacancy: 5
Age: At least 22 years
Job Location: Dhaka (Gulshan)
Salary: Negotiable
Experience:
Published: 2025-08-21
Application Deadline: 2025-09-20
Education:
Built and maintain a successful relationship with customers.
Maintain composure and patience in face-off difficult customer situations.
Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
Outstanding customer service skills and a dedication to the customer service experience.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Adhering to Incident Management procedures.
Ability to prepare reports, documentation and provide formal training to users.
Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.
| University | Percentage (%) |
|---|---|
| National University | 7.06% |
| University of Dhaka | 3.03% |
| North South University | 2.27% |
| Bangladesh University of Business and Technology | 1.89% |
| East West University | 1.89% |
| Dhaka College | 1.89% |
| Daffodil International University (DIU) | 1.77% |
| Dhaka International University | 1.77% |
| Southeast University | 1.64% |
| Jahangirnagar University | 1.64% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 83.23% |
| 31-35 | 12.36% |
| 36-40 | 2.40% |
| 40+ | 1.39% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 28.63% |
| 20K-30K | 57.25% |
| 30K-40K | 10.97% |
| 40K-50K | 2.65% |
| 50K+ | 0.50% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 40.73% |
| 0.1 - 1 years | 11.48% |
| 1.1 - 3 years | 20.81% |
| 3.1 - 5 years | 10.97% |
| 5+ years | 16.02% |