Sr. Asst. Manager / Asst. Manager - Corporate Customer Support
Job Description
Title: Sr. Asst. Manager / Asst. Manager - Corporate Customer Support
Company Name: Next Online Ltd.
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc)
∎ Minimum B.Sc in CSE/ EEE.
∎ But it will be considered if has practical experience more than 3 years in ISP field.
Experience Requirements:
∎ Na
∎ The applicants should have experience in the following area(s):
Internet Service Provider
∎ The applicants should have experience in the following business area(s):
ISP
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Both males and females are allowed to apply.
∎ Very good knowledge in IP sub-netting, Mikrotik Firewall, Filter and Mangle, various types of Bandwidth controlling, NAT & Port forwarding, tunneling, understand of routing table.
∎ Basic knowledge on VISIO and network diagram.
∎ Must have very good communication skill direct and over the phone with corporate customer.
∎ Experience in computer LAN setup and troubleshooting.
∎ Point to point radio setup skills.
∎ Cisco routing and switching basic configuration.
∎ Good understanding of Routing Protocol Static, OSPF, RIP, BGP.
∎ Basic knowledge about configuring Linux Server, IP Telephony.
∎ Mikrotik & Computer hardware Troubleshooting capabilities.
∎ Experience of handling & Trouble Shooting of IP Camera, DVR, Finger Attendances & Access control Device.
∎ Must be proactive, energetic & determined to meet deadlines.
∎ Lead technical team and able to work under pressure.
∎ Following standard procedures for proper escalation of unresolved issues to the appropriate teams.
∎ Prioritizing and managing many tasks at the same time.
∎ Very good Teamwork skills.
∎ E-Mail corresponding with clients.
∎ Must willing to work for long time.
∎ Willing to acquire new skill.
∎ Positive attitude and dedicated to the job.
∎ Ensure all issues are properly logged.
∎ Document technical knowledge in the form of notes and manuals.
∎ Committed and performance driven.
∎ Minimum 5 year working experience in ISP or IT.
Additional Requirements:
∎ Age at most 40 years
∎ Both males and females are allowed to apply
∎ Basic concept on Cisco/Juniper Router & switch
∎ Basic knowledge in IP network and sub-netting.
∎ Understanding Routing Protocol OSPF, RIP, BGP.
∎ Basic knowledge about configuring DNS, Mail server, Proxy Server, Web Server,IP telephony.
∎ Experience in computer LAN setup and troubleshooting
∎ Experience in Windows OS setup and troubleshooting
∎ Must be proactive, energetic & determined to meet deadlines
∎ Team player and able to work under pressure
∎ Committed and performance driven
∎ Good command in English
∎ Presentable and ability to manage client
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Sep 2023
Company Information:
∎ 3 Sep 2023
∎ Next Online Ltd.
∎ Address : Plot 9, Gulshan 2, 6th Floor, Jhorul Tower.
∎ Business : ISP & IPTSP Operator in Bangladesh
Category: IT/Telecommunication
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Source: bdjobs.com
Deadline Expired on 30th Sep 2023
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