Service Manager

Job Description

Title: Service Manager

Company Name: Process Automation Ltd.

Vacancy: 3

Age: 25 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

  • At least 5 years
  • The applicants should have experience in the following business area(s): Engineering Firms, Textile, Food (Packaged)/Beverage, Chemical Industries


Published: 2025-11-09

Application Deadline: 2025-11-30

Education:
    • Bachelor of Science (BSc) in Electrical & Electronic Engineering
    • Bachelor of Science (BSc) in Mechanical Engineering
    • Bachelor of Science (BSc) in Electronics and Telecommunication Engineering


Requirements:
  • At least 5 years
  • The applicants should have experience in the following business area(s): Engineering Firms, Textile, Food (Packaged)/Beverage, Chemical Industries


Skills Required: Ethics and integrity,leadership and negotiation,Network,Project managment,Sales & Marketing,Strong technical and business communication skills,Technical Sales

Additional Requirements:
  • Age 25 to 45 years


Responsibilities & Context:
  • Leadership of the Service Team
  • Service Sales Target Achievement
  • Service visit regularly to customers
  • Report preparation and entry to www.salesforce.com
  • Create new customer
  • Create new Contacts with existing contacts
  • Create new opportunity/Sales inquiry with new customer or existing customers
  • Quotation follow-up to covert quotation to order
  • Payment follow-up.
  • Commitment and Security for 5 Years because company will invest huge amount of money for inland & overseas trainings and various materials.
  • Ensure accurate, professional and timely documentation of service calls
  • Provide feedback to Sales & Marketing team to report potential customer application of Endress+Hauser products.
  • Organize Training for customers
  • Assist the customers via telephone with product information and problem solving
  • Work with direct sales personnel, sales management, sales representatives and to achieve goals and objectives
  • Ensure all Field Service Engineers have the appropriate equipment to support the E+H product lines and that these assets are managed and maintained per quality procedures
  • Monitor key variables for services and take corrective action as necessary
  • Develop goals and objectives to improve and problem areas
  • Develop and maintain a level of knowledge of Endress+Hauser products and services, sufficient to support the service/sales networks and customers for service and application issues and sales related issues.
  • Other assigned tasks upon reasonable request by Management


Job Other Benifits:
  • Mobile bill,Provident fund
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Sales commission on respective opportunity/orders.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Engineer/Architects

Interested By University

University Percentage (%)
Sonargaon University 7.75%
International University of Business Agriculture and Technology 3.78%
World University of Bangladesh 3.59%
European University of Bangladesh 3.59%
American International University Bangladesh (AIUB) 3.21%
City University 3.02%
Daffodil International University (DIU) 2.65%
Atish Dipankar University of Science and Technology 2.65%
Ahsanullah University of Science and Technology (AUST) 2.27%
Prime University 2.27%

Interested By Age Range

Age Range Percentage (%)
20-30 45.37%
31-35 32.14%
36-40 14.37%
40+ 8.13%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 3.97%
20K-30K 17.77%
30K-40K 22.87%
40K-50K 15.50%
50K+ 39.89%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 6.99%
0.1 - 1 years 4.73%
1.1 - 3 years 7.94%
3.1 - 5 years 15.31%
5+ years 65.03%

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