Senior System Engineer - Technology System & Operations

Job Description

Title: Senior System Engineer - Technology System & Operations

Company Name: Nagad Limited

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience: --

Published: 2026-06-01

Application Deadline: 2026-06-10

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Operational Support & Monitoring

• Perform daily operational support activities for applications and systems, ensuring smooth execution of scheduled operational processes. 

• Monitor application services, scheduled jobs, cron jobs, and system health to ensure uninterrupted service availability.

• Execute operational scripts, maintenance activities, and routine health checks as per operational procedures.

• Analyze applications, systems, and service logs to proactively identify operational issues and anomalies.

Incident Investigation & Troubleshooting

• Conduct initial investigation and diagnostics for production incidents and operational issues.

• Analyze application logs, Linux system behavior, and database-level information to identify root causes and determine resolution paths.

• Perform troubleshooting for Linux server, application, middleware, and database-related operational issues.

• Ensure timely escalation and coordination with relevant teams for critical incidents and production outages.

Linux Administration & Automation

• Demonstrate strong expertise in Linux system administration, server operations, and troubleshooting.

• Develop, maintain, and optimize Bash scripts for operational automation, monitoring, bulk activities, and maintenance tasks.

• Automate repetitive operational activities to improve efficiency and reduce manual intervention.

• Maintain operational scripts and automation workflows following standard practices.

Database & Query Management

• Investigate database-level issues impacting application or operational performance.

• Write, optimize, and troubleshoot advanced SQL queries for reporting, operational analysis, and issue resolution.

• Support data validation, reconciliation, and operational data analysis activities.

Cloud & Container Platform Support

• Manage and maintain AWS cloud services using AWS Console for operational administration and service monitoring.

• Monitor cloud resource utilization and support billing observation activities.

• Work with Docker and Kubernetes environments to support deployment integration and operational management.

• Assist in maintaining containerized application environments and operational stability.

Deployment & Project Support

• Coordinate deployment and release activities in collaboration with development and project teams.

• Support operational readiness for new projects, releases, and system changes.

• Collaborate with development teams using Bash, Python, and PHP to support automation initiatives and operational enhancements.

• Participate in implementation, testing, and post-deployment verification activities.

Documentation & Process Improvement

• Maintain operational documentation, troubleshooting guides, scripts, and standard operating procedures (SOPs).

• Contribute to knowledge sharing and continuous process improvement initiatives.

• Recommend operational improvements, automation opportunities, and service optimization strategies.

• Provident fund,Medical allowance,Weekly 2 holidays,Insurance,Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2