Senior Officer, Operations & Quality, BRAC Academy, BRAC Education Programme

Job Description

Title: Senior Officer, Operations & Quality, BRAC Academy, BRAC Education Programme

Company Name: BRAC

Vacancy: --

Age: At least 24 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 1 to 2 years

• Bachelor's Degree in Education, preferrably in Curriculum Development, Educational Leadership & Management, Educational Administration), Development Studies, Social Sciences, or other closely related fields with a strong focus on education and programme implementation.

• 1 to 2 years

• Age At least 24 years

Additional Job Requirements

• Strong planning, coordination, and project management skills for school setup and operations.
• Effective communication and stakeholder engagement skills for working with teachers, parents, and communities.
• Good understanding skills in student enrollment promotion, retention initiatives, and community mobilization.
• Understanding of teaching-learning methodologies, curriculum implementation, and classroom quality standards.
• Ability to train, mentor, and coach teachers to improve instructional practices.
• Knowledge of school operations, procurement, budgeting, and financial compliance processes.
• Problem-solving and decision-making skills to address operational and academic challenges.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and report writing.

Experience Requirements

• 1-2 years of experience in managing educational programmes and enhancing teaching practices.
• Experience in overseeing school/programme operations, managing budgets, and ensuring financial transparency will be preferred.

Job Purpose

You will be responsible for supporting the effective functioning and expansion of BRAC Academy schools by ensuring strong field-level operational management alongside continuous quality improvement in teaching and learning. The role focuses on strengthening school operations, teacher performance, student retention, and implementation of Head Office (HO) guidelines while driving structured quality enhancement initiatives such as teacher mentoring, training, and classroom observation.

Key Responsibilities

• Support school expansion activities, including new school setup, classroom readiness, field-level procurement, and coordination with relevant stakeholders.

• Assist in day-to-day school operations, ensuring compliance with operational standards, documentation requirements, and reporting timelines.

• Support teacher recruitment processes, onboarding, deployment, and ongoing teacher supervision/management in coordination with HO and field teams.

• Conduct regular classroom observations and provide constructive feedback to teachers to improve instructional practices and student engagement.

• Organise and facilitate refresher trainings, mentoring, and coaching sessions to strengthen teachers’ pedagogical skills and effective classroom practices.

• Monitor curriculum implementation and ensure adherence to academic guidelines and quality standards across schools.

• Track student attendance, retention, and transition data, and implement field-level initiatives to improve student retention and engagement.

• Support enrollment and community outreach activities, including parent engagement and local awareness initiatives.

• Assist in budget implementation, expenditure tracking, and financial documentation at the field level.

• Prepare periodic operational and quality monitoring reports, highlighting progress, challenges, and recommended actions.

• Facilitate regular communication among teachers, parents, school teams, and the HO to ensure smooth implementation of academic and operational initiatives.

SAFEGUARDING RESPONSIBILITIES

• Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme`s goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Festival Bonus, Health and Life Insurance and others as per policy