Senior Manager, Sales Admin

Job Description

Title: Senior Manager, Sales Admin

Company Name: Northern University Bangladesh

Vacancy: --

Age: At least 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 12 years
• The applicants should have experience in the following business area(s): Real Estate

• Bachelor of Business Administration (BBA) in Marketing, Management
• Master of Business Administration (MBA) in Marketing, Management

• 8 to 12 years
• The applicants should have experience in the following business area(s): Real Estate

• Age At least 35 years
• Only Male

- Lead and supervise the Sales Team to ensure efficient daily operations.

- Manage and maintain all sales files, customer documents, booking records, agreements, and payment-related documentation.

- Ensure accurate record keeping through both physical files and digital record management systems.

- Coordinate with the Sales, Finance, Legal, CRM, Customer Service, and Project teams to ensure seamless sales execution.

- Monitor customer collections, payment schedules, receivables, and outstanding dues.

- Maintain and update customer information in the CRM system, ensuring complete data accuracy.

- Prepare daily, weekly, and monthly sales reports, MIS, dashboards, and management presentations.

- Handle customer queries, documentation issues, and post-sales support professionally and efficiently.

- Build and maintain strong, long-term relationships with clients by ensuring a high standard of customer service.

- Monitor and coordinate client visits, maintain visit records, and ensure timely follow-up with prospective and existing customers.

- Ensure compliance with company policies, regulatory requirements, and internal procedures.

- Identify opportunities to improve sales administrative processes and operational efficiency.

- Provide sales analytics, forecasting, and administrative support to senior management.

- Train, mentor, and evaluate team members to drive performance and continuous improvement.