Senior Manager, Card Operations
Job Description
Title: Senior Manager, Card Operations
Company Name: The City Bank Limited
Vacancy: Undefined
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Min 4 Years of Graduation in any discipline from any university.
Experience Requirements:
∎ At least 8 year(s)
Job Responsibilities:
∎ Drive and develop process for effective Dispute management and smooth card operations
∎ Attain higher levels of customer satisfaction through impeccable customer service quality
∎ Drive continuous improvement of process, tools & controls for the team
∎ Analyzing the different strategies and new dimensions of service in light of the reports to develop and put in place the required mitigating controls aiming at bringing right changes and making the right performance evaluation recommendations in the industry
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Minimum 8 years of relevant experience is required.
∎ Excellent interpersonal, communication, team building & people management skills
∎ Understanding the customer's situation and take action based on the situation
∎ Proactive and good at maintaining contacts and networking
∎ Leadership skills
∎ Good command over English and Bengali
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting
Application Deadline: April 16, 2019
Company Information:
∎ The City Bank Limited
∎ Address : House CEN (C) 11, Avenue 136 (Level 4), Gulshan 2, Dhaka.
∎ Web : www.thecitybank.com
Category: Bank/Non-Bank Fin. Institution
Source: bdjobs.com
Deadline Expired on 16th Apr 2019
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