Senior Manager, Adoption, Technology Division

Job Description

Title: Senior Manager, Adoption, Technology Division

Company Name: BRAC

Vacancy: --

Location: Dhaka

Experience:
∎ 5 to 7 years
∎ The applicants should have experience in the following business area(s):NGO

Published: 12 Nov 2024

Education:
∎ Graduation in Computer Science / MIS / Information Technology or any other relevant subject from any reputed university

Requirements:

Additional Requirements:
∎ Experience in software development methodologies, best practices, and managing large-scale projects with over 2-3 years in project management and deployment.
∎ Strong understanding of software support service delivery models, crucial for effective service management within the technology department.
∎ Proficiency in designing and planning software projects, including product prototyping, rollout strategies, and scaling ICT services.
∎ Ability to prioritize and execute tasks efficiently in time-constrained environments, ensuring project deadlines are met.
∎ Expertise in project management, with a focus on strategic client communication, UAT development, product testing, and maintaining high standards of professionalism and integrity.
∎ Minimum 5-7 years of experience in handling project management and designing service delivery for medium to large-scale ICT projects

Additional Job Requirements:
∎ Experience in software development methodologies, best practices, and managing large-scale projects with over 2-3 years in project management and deployment.
∎ Strong understanding of software support service delivery models, crucial for effective service management within the technology department.
∎ Proficiency in designing and planning software projects, including product prototyping, rollout strategies, and scaling ICT services.
∎ Ability to prioritize and execute tasks efficiently in time-constrained environments, ensuring project deadlines are met.
∎ Expertise in project management, with a focus on strategic client communication, UAT development, product testing, and maintaining high standards of professionalism and integrity.
∎ Minimum 5-7 years of experience in handling project management and designing service delivery for medium to large-scale ICT projects

Responsibilities & Context:
∎ Lead and provide strategic guidance to develop ownership of delivered tech projects within BRAC, ensuring seamless adoption and integration.
∎ Engage and coordinate with relevant stakeholders, bridging the gap between the tech team and programme teams to establish shared responsibility during pilots/Proof of Concept (PoC) for tech products.
∎ Guide and oversee the internal PMU and tech teams in preparing rollouts for tech pilots and large-scale special projects, ensuring smooth execution and adoption.
∎ Collaborate with Technology senior leadership to develop and implement a strategic roadmap for the adoption of technology-based solutions across BRAC programmes.
∎ Communicate with BRAC programme stakeholders to maximize product feedback, ensuring active participation in the solution development phase and enhancing product relevance.
∎ Maintain internal communication with project leads and coordinators, providing assistance in developing impact/outcome reports for delivered products.
∎ Provide strategic guidance to improve user experience for managed services/products offered by the Technology Division, driving user satisfaction and product effectiveness.
∎ Guide the development team and negotiate with project stakeholders on desirable features, ensuring alignment with programme needs and priorities.
∎ Ensure the implementation of UAT by guiding internal QA engineers, focusing on quality assurance and successful project delivery.
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
∎ Job Purpose
∎ The Senior Manager, Adoption will lead the adoption and integration of technology-based products within BRAC, aligning with organizational goals and supporting digital transformation. This role is responsible for conducting needs assessments, generating interest, and promoting solutions developed by the Technology Division to ensure they meet stakeholder requirements. The Senior Manager will play a key role in enhancing technology engagement across the organization, fostering alignment, and driving the effective use of digital solutions to maximize impact.
∎ Key Responsibilities
∎ Lead and provide strategic guidance to develop ownership of delivered tech projects within BRAC, ensuring seamless adoption and integration.
∎ Engage and coordinate with relevant stakeholders, bridging the gap between the tech team and programme teams to establish shared responsibility during pilots/Proof of Concept (PoC) for tech products.
∎ Guide and oversee the internal PMU and tech teams in preparing rollouts for tech pilots and large-scale special projects, ensuring smooth execution and adoption.
∎ Collaborate with Technology senior leadership to develop and implement a strategic roadmap for the adoption of technology-based solutions across BRAC programmes.
∎ Communicate with BRAC programme stakeholders to maximize product feedback, ensuring active participation in the solution development phase and enhancing product relevance.
∎ Maintain internal communication with project leads and coordinators, providing assistance in developing impact/outcome reports for delivered products.
∎ Provide strategic guidance to improve user experience for managed services/products offered by the Technology Division, driving user satisfaction and product effectiveness.
∎ Guide the development team and negotiate with project stakeholders on desirable features, ensuring alignment with programme needs and priorities.
∎ Ensure the implementation of UAT by guiding internal QA engineers, focusing on quality assurance and successful project delivery.
∎ SAFEGUARDING RESPONSIBILITIES
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Compensation & Other Benefits:
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Health and Life Insurance, Maternity/ Paternity Leave, Wellness Centre Facility, Day Care Facility, and others as per policy.Apply Now

Employment Status: Full Time

Job Location: Dhaka

Apply URL::

Apply Procedure:

Company Information:
∎ BRAC
∎ BRAC 75 Mohakhali, Dhaka-1212, Bangladesh
∎ brac is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Address::
∎ BRAC 75 Mohakhali, Dhaka-1212, Bangladesh
∎ brac is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 23 Nov 2024

Category: NGO/Development

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