Job Description

Title: Senior IT Officer

Company Name: Friends in Village Development Bangladesh (FIVDB)

Vacancy: 1

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 4 years
∎ The applicants should have experience in the following business area(s):NGO

Published: 7 Aug 2024

Education:
∎ Bachelor of Computer Application (BCA) in Computer Science

Requirements:

Additional Requirements:
∎ Takes initiative, proactive.
∎ Works well as a team member.
∎ Conscious of child protection issues.
∎ Non-discriminatory and gender sensitive.
∎ Commitment to and understanding of Save the Children’s aims, values and principles.
∎ QUALIFICATIONS AND EXPERIENCE :
∎ Academic: A minimum of a bachelor's degree in information technology, computer science, or a related field from a reputed university.
∎ Additional professional certificates: Certificates in relevant field will be an added advantage.
∎ Working Experience: At least 4 years’ experience in ICT sector. Excellent understanding on IT and secretarial functions. Experiences in office management and support related activities. experience with USAID funding is a plus.
∎ Job related knowledge: Knowledge of programme procedures and processes. Up-to-date administrative, finance & procurement practices and ICT use.
∎ Skills:
∎ • Fluent in Bangla and English.
∎ • Proficient computer skills in Microsoft Office Suite, Power BI, and relevant software.
∎ • Knowledge of database structure and SQL.
∎ • Knowledge of IT systems, networks, trouble shooting and databases.
∎ • Ability to work in cloud-hosted IT infrastructure.
∎ • Willingness to travel within Bangladesh.
∎ • Ability to work independently with minimal oversight and manage multiple competing priorities and activities.
∎ • Strong interpersonal skills and ability to work with teams in a multicultural environment.
∎ - Problem solving and decision making,
∎ - Applying technical and professional expertise,
∎ - Working effectively with others,
∎ - Communicating with impact,
∎ - Networking
∎
∎ QUALIFICATIONS AND EXPERIENCE:
∎ ESSENTIAL
∎ Working Experience: At least 4 years’ experience in ICT sector. Excellent understanding on IT and secretarial functions. Experiences in office management and support related activities. experience with USAID funding is a plus.
∎ Job related knowledge: Knowledge of programme procedures and processes. Up-to-date administrative, finance & procurement practices and ICT use.
∎ Skills:
∎ • Fluent in Bangla and English.
∎ • Proficient computer skills in Microsoft Office Suite, Power BI, and relevant software.
∎ • Knowledge of database structure and SQL.
∎ • Knowledge of IT systems, networks, trouble shooting and databases.
∎ • Ability to work in cloud-hosted IT infrastructure.
∎ • Willingness to travel within Bangladesh.
∎ • Ability to work independently with minimal oversight and manage multiple competing priorities and activities.
∎ • Strong interpersonal skills and ability to work with teams in a multicultural environment.
∎
∎ - Problem solving and decision making,
∎ - Applying technical and professional expertise,
∎ - Working effectively with others,
∎ - Communicating with impact,
∎ - Networking
∎ DESIRABLE
∎ Academic: A minimum of a bachelor's degree in information technology, computer science, or a related field from a reputed university
∎ Additional professional certificates: Certificates in relevant field will be an added advantage.
∎ Attitude:
∎ Takes initiative, proactive.
∎ Works well as a team member.
∎ Conscious of child protection issues.
∎ Non-discriminatory and gender sensitive.
∎ Commitment to and understanding of Save the Children’s aims, values and principles.
∎ Additional job responsibilities:
∎ The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
∎ Child Safeguarding:
∎ We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
∎ Gender
∎ The role holder is required to carry out the duties in accordance with FIVDB gender policy.
∎

Responsibilities & Context:
∎ ROLE PURPOSE:
∎ The Senior IT Officer will be involved with tasks related to the HICRA project’s Dhaka and Cox bazar office IT and database management-related support. The primary concern of the position holder is to keep the activity’s information updated, provide day-to-day support to users on IT-related issues and concerns, and troubleshoot problems in the system. Needs to organize, secure, and ensure quality database, participant payment system (Mobile wallet transfer).
∎ The incumbent will oversee all IT and MIS-related project tasks while also maintaining organized records and documentation in adherence with the policies and procedures of FIVDB and USAID.
∎ SCOPE OF ROLE:
∎ Reports to: Director Finance and Administration.
∎ Staff directly reporting to this post: None
∎ KEY AREAS OF ACCOUNTABILITY:
∎ Key Area 1: Documentation:
∎ 1.1. Working closely with project partners and HQ staff, the IT Officer will ensure the quality, timeliness, and uniformity of documents, databases, and communication materials on the common drive.
∎ 1.2. Organise IT and MIS-related project records and documentation in adherence with the policies and procedures of FIVDB and USAID.
∎ 1.3. Periodic inventory of the IT related hardware and Software as per USAID compliance requirement and report to Director Finance &Administration.
∎ Key Area 2: ICT Support and Services
∎ 2.1. Manage computer systems, network infrastructure, and cloud storage operations.
∎ 2.2. Network Administration and Maintenance Monitor the network for security loopholes by analyzing security 2.3. breaches and vulnerabilities for hacking, viruses, malware, and other malicious code infections.
∎ 2.4. Troubleshoot network and computer software and hardware problems and performance issues; Set up and maintain Microsoft cloud services, including OneDrive, Share Point, Outlook, and MS Teams.
∎ 2.5 Installing, reinstalling, and configuring the operating system and application software in-house and remotely
∎ Maintain a current asset list of all technical equipment and supplies and liaise with the operations team to submit the inventory report to supervisor/DM Procurement as required.
∎ 2.6 Ensure the operation and service of desktops, laptops, scanners, photocopiers, printers, Wi-Fi routers, etc.
∎ Conduct ICT training for the project teams on ICT digital tools, emerging technologies, and in House-developed applications.
∎ 2.7 Provide support to manage the Monitoring, Evaluation, and Learning (MEL) for any IT issues.
∎ 2.8 IT Officer will ensure the quality, timeliness, and uniformity of documents, databases, and communication materials on the common drive.
∎ 2.9 Assist in ensuring the security of data by implementing regular updates of software, security, and operation systems.
∎ Ready to work to respond to any natural disaster or emergency situation arises in project areas.
∎ Respect: We strive to acknowledge the contributions of stakeholders and staff and foster an environment that values dignity.
∎ Diversity: We value, respect, and appreciate the unique talents of every individual and work to remove bias for our decisions and actions in our efforts.
∎ Quality: We value the experience and skills of individuals and support and encourage excellence.
∎ Participation: We empower constituents through active participation, and amplify diverse voices, fostering inclusive decision-making and community-driven development.
∎ Integrity: Committed to improving lives with integrity, we uphold honesty, fairness, and truthfulness in all our actions and decisions.
∎ Do no Harm: We ethically enhance communities' lives across all programmes, ensuring equitable, empowering, and non-exploitative interventions that respect and uplift the vulnerable without reinforcing societal inequalities.
∎

Compensation & Other Benefits:
∎ Weekly 2 holidays, Mobile bill, Provident fund, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Contributory PF, Gratuity amounting to 1.5 times of basic salary, a festival allowance equal to 2 times of basic salary, leave enmeshment for up to 15 days upon separation, and other benefits as per FIVDB's project policy.

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply: FIVDB affirms the 'ZERO' tolerance approach against sexual exploitation and abuse. And is committed to preventing any type of unwanted behavior at work including sexual harassment, lack of integrity, and financial misconduct, and expects staff to promote the welfare of children and adults at all times. FIVDB expects all staff and volunteers to share this commitment through our Code of Conduct. We place a high priority on ensuring that only those who share and demonstrate this commitment are recruited to work with us. FIVDB is an equal-opportunity organization and any kind of persuasion will be construed as automatic disqualification. Female candidates are encouraged to apply. Only short-listed candidates will be contacted for an interview. Join us on our Facebook page for more updates: www.facebook.com/fivdbngo

Company Information:
∎ Friends in Village Development Bangladesh (FIVDB)
∎ Khadimnagar, Sylhet-3103
∎ FIVDB is a development organization, established in 1979. Its major operation cover 7 major districts and concentrates round in the north-east of Bangladesh. It mission is to give disadvantage women, men and children greater voice, reduce their vulnerability, increase use of citizenship rights and help them enhance their quality of life.

Address::
∎ Khadimnagar, Sylhet-3103
∎ FIVDB is a development organization, established in 1979. Its major operation cover 7 major districts and concentrates round in the north-east of Bangladesh. It mission is to give disadvantage women, men and children greater voice, reduce their vulnerability, increase use of citizenship rights and help them enhance their quality of life.

Application Deadline: 14 Aug 2024

Category: NGO/Development