Job Description
Title: Senior Executive (NOC)
Company Name: Next Online Ltd.
Vacancy: 5
Age: 24 to 40 years
Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):ISP
Published: 2 Jan 2025
Requirements:
Additional Requirements:
∎ Age 24 to 40 years
∎ Working experience with NTTN operator is added advantages.
Responsibilities & Context:
∎ Attending to customer complaints via phone, email and other communication channels.
∎ Setting up and configuring switches, OLT, Mikro Tik, Netgear, TP-Link, Belkin, Linksys routers, and access points.
∎ IP subletting with basic Routing and switching (VLAN, Trunk, VTP Server and client).
∎ Various OLT configuration and troubleshooting capabilities, FTTX network establish and troubleshooting.
∎ Design, implement, and maintain the organization's network infrastructure.
∎ Configure routers, switches, firewalls, and other network devices.
∎ Monitor network performance and troubleshoot issues.
∎ Implement network security measures, including firewalls, VPNs, and intrusion detection systems.
∎ Design, provision, and operate an extensive MPLS IP WAN/LAN network.
∎ Implement changes both at an individual circuit level as well as overall large scale as needed.
∎ Investigate network performance issues to determine root cause, develop and implement plans to address as needed.
∎ Assist and train NOC operators to monitor and configure MPLS equipment and networks to assess, troubleshoot, and make recommendations to improve performance.
∎ Create documentation and network maps and assist Project Engineering with network expansion.
∎ Create weekly reports and presentations to effectively communicate current operational status with management.
∎ Providing remote and onsite technical supports to the clients inside or outside Dhaka.
∎ Monitoring the network system through network monitoring tools and taking immediate steps in case of any alert or fault Diagnosing and troubleshooting hardware, software, and network faults.
∎ Performing installations and deployments of various solutions and services at client end.
∎ Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system.
∎ Attending to customer complaints via phone, email and other communication channels.
∎ Setting up and configuring switches, OLT, Mikro Tik, Netgear, TP-Link, Belkin, Linksys routers, and access points.
∎ IP subletting with basic Routing and switching (VLAN, Trunk, VTP Server and client).
∎ Various OLT configuration and troubleshooting capabilities, FTTX network establish and troubleshooting.
∎ Design, implement, and maintain the organization's network infrastructure.
∎ Configure routers, switches, firewalls, and other network devices.
∎ Monitor network performance and troubleshoot issues.
∎ Implement network security measures, including firewalls, VPNs, and intrusion detection systems.
∎ Design, provision, and operate an extensive MPLS IP WAN/LAN network.
∎ Implement changes both at an individual circuit level as well as overall large scale as needed.
∎ Investigate network performance issues to determine root cause, develop and implement plans to address as needed.
∎ Assist and train NOC operators to monitor and configure MPLS equipment and networks to assess, troubleshoot, and make recommendations to improve performance.
∎ Create documentation and network maps and assist Project Engineering with network expansion.
∎ Create weekly reports and presentations to effectively communicate current operational status with management.
∎ Providing remote and onsite technical supports to the clients inside or outside Dhaka.
∎ Monitoring the network system through network monitoring tools and taking immediate steps in case of any alert or fault Diagnosing and troubleshooting hardware, software, and network faults.
∎ Performing installations and deployments of various solutions and services at client end.
∎ Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Next Online Ltd.
∎ Plot 9, Gulshan 2, 6th Floor, Jhorul Tower.
∎ ISP & IPTSP Operator in Bangladesh
Address::
∎ Plot 9, Gulshan 2, 6th Floor, Jhorul Tower.
∎ ISP & IPTSP Operator in Bangladesh
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 1 Feb 2025
Category: IT/Telecommunication
