Senior Executive/ Assistant Manager - IT & MIS

Job Description

Title: Senior Executive/ Assistant Manager - IT & MIS

Company Name: Epic Garments Manufacturing Co. Ltd.

Vacancy: 2

Age: Na

Job Location: Narayanganj

Salary: Negotiable

Experience:

Published: 2025-10-07

Application Deadline: 2025-10-25

Education:

Requirements:

Skills Required:

Additional Requirements:

• Bachelor’s degree in computer science, IT and related field.

• Professional certification : CCNA / MTCNA / MCSA / ITIL / PMP (any combination preferred)

• Minimum 8–10 years of professional experience in IT Infrastructure and Operations.

• Strong expertise in Network & System Administration (Mikrotik, Firewall, Meraki Wi-Fi, VPN).

• Sound knowledge of Server Management, Backup Solutions, and Virtualization Platforms.

• Experience in IT Compliance, Audit Readiness, and Asset Lifecycle Management.

• Excellent leadership, analytical, and problem-solving abilities.

• Plan, execute, and deliver IT infrastructure and system upgrade projects within timeline and budget.

• Coordinate with internal departments, vendors, and external partners for project execution.

• Prepare project documentation, progress reports, and compliance records.

• Manage and monitor LAN/WAN, Palo Alto Firewall, Mikrotik Router, VPN, Cisco Switches, and Meraki Wi-Fi systems.

• Administer Windows/Linux servers, Active Directory, file servers, Print Server, and virtualization environments.

• Oversee network performance, bandwidth, connectivity uptime, and monitoring.

• Ensure proper network segmentation, access control, and security policies.

• Supervise and guide helpdesk operations for timely issue resolution.

• Provide L2/L3 technical escalation support when required. Conduct IT orientation and awareness sessions for end users.

• Develop and manage a comprehensive backup and disaster recovery plan. Ensure regular data backup, offsite replication, and periodic recovery testing.

• Maintain proper documentation of backup policies and compliance records.

• Ensure adherence to company IT policies, internal controls, and audit requirements.

• Maintain updated documentation for all systems, configurations, and licenses.

• Support internal and external IT audits. Knowledge of Cybersecurity Frameworks (ISO 27001, NIST, CIS Controls).

• Manage IT procurement, installation, and preventive maintenance schedules.

• Maintain an accurate IT asset inventory and lifecycle tracking and vendor SLAs, AMC contracts, and performance evaluations.

• Prepare and manage annual IT operational (OPEX) and capital (CAPEX) budgets.

• Monitor expenditure against budget allocations and ensure cost efficiency.

• Support management in forecasting, cost-benefit analysis, and vendor quotation review.