Sales & Reservation Officer

Job Description

Title: Sales & Reservation Officer

Company Name: Leverage International

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Reservation/ Ticketing

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ Leverage International is a leading aviation company in Bangladesh, providing domestic and international flight services to millions of passengers each year. Our Reservation Department plays a vital role in our operations, ensuring that our customers are able to book their flights quickly and easily.
∎ We are currently looking for a highly motivated and experienced Executive to join our Reservation department. In this role, you will be responsible for leading and managing a team of reservation agents, as well as developing and implementing new reservation strategies to improve our customer experience.

Job Responsibilities:
∎ Must have experience in making air ticket reservations using GDS.
∎ Must be an expert in using Galileo, Amadeus, and Sabre.
∎ Must have expert knowledge of domestic and international, online, and group bookings.
∎ Must have fast and efficient communication skills with clients and their queries.
∎ Must be able to make reservations for customers based on their various requirements and budgetary allowances.
∎ Sorting out any issues that may arise with bookings or reservations.
∎ Answering any questions customers might have about the reservation process.
∎ Providing support to customers who may need to amend or cancel a reservation.
∎ Respond to customer queries quickly for fare search, fare quote, booking, issuing, Re-issue, cancellation, void, refunds, and EMD.
∎ Must remain updated on airline and travel notices and circulars and update the reservation team, sales team, accounts, and others accordingly.
∎ Must follow the airline's terms and conditions and ADM policies.

Additional Requirements:
∎ Age 22 to 35 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s):Reservation/ Ticketing
∎ Skills Required: Air Ticketing
∎ The applicants should have experience in the following business area(s):Travel Agent

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Dec 2023

Company Information:
∎ 5 Nov 2023
∎ Leverage International

Category: Marketing/Sales

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