Sales & Marketing Executive, Ticketing & Reservation Dept.

Job Description

Title: Sales & Marketing Executive, Ticketing & Reservation Dept.

Company Name: Sadia_Travels

Vacancy: Not specific

Job Location: Bangladesh, Malaysia, Saudi Arabia

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA)
∎ A Level
∎ O Level
∎ Skills Required: Analytical Skills, Excellent sales and negotiation skills, Multicultural Awareness, Networking, Problem Solving, Technology Proficiency, Time Management

Experience Requirements:
∎ At most 4 year(s)
∎ Freshers are also encouraged to apply.

Job Context:
∎ The job context of a travel agency refers to the environment, tasks, responsibilities, and overall conditions that employees within the agency operate in. Here`s an overview of the job context in a travel agency,
∎ Travel Industry Dynamics:
∎ Customer-Centric Approach:
∎ Sales and Marketing:
∎ Destination Knowledge:
∎ Itinerary Planning:
∎ Technology Utilization:
∎ Coordination with Partners:
∎ Handling Unexpected Situations:
∎ Multitasking and Time Management:
∎ Client Relationships:
∎ Flexibility:
∎ Sales Targets and Goals:
∎ Continuous Learning:
∎ Communication Skills:
∎ Overall, the job context of a travel agency involves a combination of customer service, sales, organization, adaptability, and a strong passion for travel. Successful travel agents excel at providing exceptional experiences for their clients while navigating the intricacies of the travel industry.

Job Responsibilities:
∎ Develop sales strategies and tactics to achieve the company's sales targets and objectives.
∎ Set sales quotas, create sales plans, and monitor the sales team's performance.
∎ Develop comprehensive marketing plans aligning with the Mission and Vision of the Management of Sadia Travels.
∎ This includes market research, target audience analysis, and positioning strategies.
∎ Recruit, train, and manage the sales and marketing teams.
∎ Provide guidance, support, and motivation to ensure they meet their individual and team targets.
∎ Plan and manage the sales and marketing budgets effectively, allocating resources for different marketing channels and sales initiatives.
∎ Oversee the development and execution of marketing campaigns, advertising, and promotional activities to create awareness and demand for the product or service.
∎ Monitor industry trends, competitors, and customer preferences to identify opportunities and challenges in the market. Use this information to refine sales and marketing strategies.
∎ Foster strong relationships with key customers and clients.
∎ Ensure customer satisfaction and address any concerns or issues promptly.
∎ Analyze sales data and generate regular reports to evaluate performance against targets.
∎ Use insights to make data-driven decisions for sales and marketing strategies.
∎ Maintain and enhance the company's brand image in the market.
∎ Ensure consistent branding and messaging across all marketing efforts.
∎ Explore new markets, partnerships, and business opportunities to expand the company's customer base and revenue streams.
∎ Oversee digital marketing efforts, including website optimization, social media, email marketing, and other online advertising campaigns.
∎ Work closely with other departments, such as product development, operations, and finance, to ensure alignment and support for sales and marketing initiatives.
∎ Plan and participate in industry-related events, trade shows, and conferences to showcase the company's products/services and generate leads.
∎ Develop sales and marketing materials, presentations, and collateral to support sales efforts.
∎ Conduct performance evaluations of the sales and marketing teams, providing feedback and identifying areas for improvement.
∎ Have to keep accurate and detailed records of calls made and results achieved.
∎ Should possess excellent interpersonal skills and have a pleasing personality.
∎ Must be well groomed and disciplined.
∎ Should be able to interact with high profile customers.
∎ Act as a representative of the client and represent their interests at all times.
∎ Excellent communication skills and strong telephone manner.
∎ Explain products or services and prices and answer questions from customers.
∎ Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards and lists purchased from other organizations.
∎ Describing the package tour, sight-seeing and itineraries to the clients.
∎ Fluency in Speaking and Writing in English
∎ Skilled on MS Office (MS Word, MS Excel & Power Point), Internet Browsing and Fast Typing (Both English & Bengali).
∎ Quick respond to Clients' query through phone, email, social media & in-person.
∎ Processes cancellations and modifications of reservations.
∎ Counseling with clients to choose the better destination.
∎ Indoor & Outdoor office assignment work with marketing
∎ Making plan for individuals and group to achieve the sales target.
∎ Make sure for 40% travel to in bound or outbound operations.

Additional Requirements:
∎ Age 20 to 40 years
∎ Both males and females are allowed to apply

Salary: Tk. 20000 - 30000 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source:

Application Deadline: 3 Nov 2023

Company Information:
∎ 4 Oct 2023
∎ Sadia_Travels
∎ Address : 67, Nayapaltan, VIP Road, City Heart Building (14th Floor), Suite No#15/1,8, Dhaka-1000
∎ Web : https://onboard.com.bd/
∎ Business : Hotel bookings, transfers, car rental, cruises, show tickets, sightseeing`s, air ticket, visa applications all can be booked and managed together or individually according to client`s needs.

Category: Marketing/Sales

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