Sales and Operations Coordinator

Job Description

Title: Sales and Operations Coordinator

Company Name: Electronic Business Solutions Limited

Vacancy: 1

Location: Dhaka (Banani)

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Software Company, Immigration and Education Consultancy Service, Educational Technology (Edtech) Startup

Published: 30 Jan 2025

Education:
∎ Bachelor of Business Studies (BBS)

Requirements:

Responsibilities & Context:
∎ Work closely with the Head of Apply Services to generate leads and support the achievement of conversion targets for SAMS Apply.
∎ Act as a liaison between the SAMS Apply team and prospective students, agents, and partner institutions to maximise enrolment opportunities.
∎ Assist in developing and implementing strategies to increase sales performance and customer engagement.
∎ Maintain effective communication with partner institutes, agents, and stakeholders to build and strengthen relationships.
∎ Provide timely updates and address inquiries to ensure partner satisfaction.
∎ Provide guidance and support to team members, helping them stay focused on sales and operational objectives.
∎ Monitor staff performance to ensure quality standards are maintained.
∎ Support the day-to-day operational activities of the SAMS Apply department, ensuring smooth workflow and efficient processes.
∎ Collaborate with regional offices and head office to streamline operations and enhance efficiency.
∎ Assist in identifying and implementing best practices to improve the department'soperational and sales processes.
∎ Align activities with the strategic and operational objectives of SAMS Global to support organizational success.
∎ SAMS Global provides innovative software to support study abroad agents, education counsellors and universities to receive student applications. SAMS is a customisable CRM that businesses can use to engage and convert leads, through every step of the customer journey.
∎ We are looking for a dynamic and results-driven Sales and Operations Coordinator to support the activities of our applications department, SAMS Apply. The role focuses on driving sales growth, building relationships with partners, and supporting operational activities to ensure smooth and efficient functioning. The ideal candidate will be proactive, sales-oriented, and capable of working collaboratively with internal teams and external stakeholders.

∎ ABOUT YOU
∎ With experience in all relevant areas from your current/previous role, you will be a highly conscientious individual. You shall be committed to improving business practices and will effectively deliver in a timely way, due to your excellent organisational skills.
∎ You are fluent in written and spoken English, educated to at least degree-level, ideally in a relevant subject, such as Business Administration, Marketing or Communication. You will be IT literate, and have a good understanding of business processes.
∎ The ideal candidate will have a strong ability to oversee operational activities, communicate effectively with internal teams and external partners, and contribute to the department’s overall efficiency and success. This role requires excellent organisational skills, attention to detail, and a collaborative mindset.

∎ KEY RESPONSIBILITIES
∎ Sales Coordination:
∎ Relationship Management:
∎ Team Support:
∎ Operational Assistance:
∎ Process Improvement:
∎ Contributing to Goals:

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Well Being Support
∎ Opportunities for Festival Bonus
∎ Well Being Support
∎ Opportunities for Festival Bonus

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Banani)

Company Information:
∎ Electronic Business Solutions Limited
∎ H- 37, Road # 3, Sector-9, Uttara, Dhaka
∎ SAMS Global is a UK-headquartered EdTech business providing industry-leading solutions for study abroad agencies and the higher education (HE) industry around the world.

Address::
∎ H- 37, Road # 3, Sector-9, Uttara, Dhaka
∎ SAMS Global is a UK-headquartered EdTech business providing industry-leading solutions for study abroad agencies and the higher education (HE) industry around the world.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Feb 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 10.14%
6.52%
University of Dhaka 5.07%
North South University 3.62%
American International University Bangladesh (AIUB) 3.62%
Southeast University 2.90%
East West University 2.17%
Asian University of Bangladesh 2.17%
Dhaka College 1.45%
Northern University Bangladesh 1.45%

Interested By Age Range

Age Range Percentage (%)
20-30 33.33%
31-35 34.06%
36-40 13.04%
40+ 14.49%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 5.84%
20K-30K 18.25%
30K-40K 21.17%
40K-50K 26.28%
50K+ 28.47%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 10.14%
0.1 - 1 years 2.17%
1.1 - 3 years 15.22%
3.1 - 5 years 15.22%
5+ years 57.25%

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