Sales Admin

Job Description

Title: Sales Admin

Company Name: Lucerne Cocoa & Chocolate Products Limited

Vacancy: --

Age: At least 26 years

Job Location: Dhaka (Mohakhali)

Salary: Negotiable

Experience:

• 1 to 3 years

• Bachelor of Business Administration (BBA) in Accounting, Marketing, Management

• Or any related discipline

• 1 to 3 years

• Age At least 26 years

• Must be organized, responsible and detail-oriented.

• Good command of Bangla and English.

• Ability to handle confidential sales and customer information professionally.

• Willingness to support additional administrative requirements when necessary.

Experience

1–3 years of relevant experience in Sales Administration, Sales Coordination, Sales Support, Customer Service, MIS, or a related position. Candidates with strong Excel and administrative skills may also be considered.

Key Skills & Competencies

• Strong organizational and administrative skills

• Good command of MS Excel, Word and PowerPoint

• Accurate data entry and record-keeping

• Good communication and coordination skills

• Ability to prepare sales reports and maintain databases

• Strong follow-up and time-management skills

• Attention to detail and accuracy

• Ability to work under pressure and meet deadlines

• Team-oriented and cooperative attitude

Preferred Candidate Profile

The ideal candidate should be well-organized, responsible and comfortable handling multiple sales administration tasks. Strong Excel skills, accurate documentation, timely follow-up and effective coordination with different departments will be important for this role.

Job Context

Lucerne Cocoa & Chocolate Products Ltd. is looking for an organized, detail-oriented and responsible professional for the position of Sales Admin. The role will provide administrative and coordination support to the Sales & Business Development team, ensuring accurate order processing, documentation, reporting, customer follow-up and coordination with internal departments.

Key Responsibilities

• Prepare and maintain sales orders, invoices, delivery documents and other sales-related records.

• Receive and process customer orders and coordinate with Sales, Accounts, Delivery and Factory teams.

• Maintain accurate customer, order, sales and payment-related information.

• Prepare daily, weekly and monthly sales reports as required by management.

• Update sales records, order status, delivery status and customer follow-up information.

• Coordinate with the sales team regarding quotations, samples, orders, deliveries and customer requirements.

• Follow up internally on pending orders and ensure timely communication of updates to the sales team.

• Assist in preparing sales quotations, price lists, product information and commercial documents.

• Maintain proper filing and documentation of sales-related correspondence and records.

• Support the Sales & Marketing team in meetings, exhibitions, campaigns and other activities when required.

• Assist in preparing presentations, Excel reports and management reports.

• Perform any other sales administration or coordination duties assigned by management.

• Other benefits as per company policy