Resort Manager (Foy's Lake Complex, Chittagong)

Job Description

Title: Resort Manager (Foy's Lake Complex, Chittagong)

Company Name: Concord Group

Vacancy: Not specific

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ The ideal candidate must have Graduation from any reputed educational Institution preferably in Hospitality management.
∎ Relevant professional degree will be highly preferable.
∎ Skills Required: Communication, Customer Service

Experience Requirements:
∎ At least 8 year(s)
∎ The applicants should have experience in the following business area(s): Hotel, Motel, Resort

Job Responsibilities:
∎ To monitor & ensure daily, weekly and monthly activity of Resort & Banglows at Foy's Lake Complex, Chittagong.
∎ Assists in ensuring that standards of service are met by training and mentoring the staff
∎ Close monitoring of Visitor comments in the comment books & follow-up for next steps on regular basis.
∎ Monitoring guest check in and check out
∎ Monitor visitor's trend.
∎ Ensure proper documentation of bill & voucher.
∎ Prepare monthly collection & deposits statement.
∎ Prepare monthly receipt & payment statement
∎ Conduct market survey on competitor's activities, planning, strategies and recommended management creative suggestion for business planning.
∎ Ensure comfortable environment
∎ Ensure room and furniture neat and clean.
∎ Give direction to receptionist, house keeper, room attendant and cleaner
∎ Take immediately necessary action if guest has any complain about room service/environment.
∎ Maintain profile of potential clients
∎ Monitor records of visitors and guests as per prescribe format.
∎ Maintain liaison with media & cultural bodies
∎ Search for new business opportunities/ developments
∎ Any other jobs assigned by the reporting authority from time to time.

Additional Requirements:
∎ Age 35 to 50 years
∎ Only males are allowed to apply
∎ Ability to work under pressure.
∎ The candidate should be efficient and independent in making correspondence both in English & Bengali.
∎ Sound knowledge in MS Office package.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Performance bonus, Insurance, Gratuity
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Sick Leave, Casual Leave, Earn Leave, Entertainment Benefits, Compensatory Leave cash Benefits for All Government Holiday and other benefits as per company rules.

Job Source: Online Job Posting.

Application Deadline: 2 Dec 2023

Company Information:
∎ 12 Nov 2023
∎ Concord Group
∎ Address : 43, North C/A, Gulshan-2, Dhaka-1212. Bangladesh.

Category: Hospitality/ Travel/ Tourism



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