Reservation Officer
Job Description
Title: Reservation Officer
Company Name: Versatilo Group
Vacancy: --
Age: At least 21 years
Job Location: Dhaka (Banani, Gulshan)
Salary: Negotiable
Experience:
Published: 2025-12-22
Application Deadline: 2026-01-20
Education:
- Bachelor/Honors
A Graduate degree from a recognized university.
Requirements:
Skills Required:
Additional Requirements:
- Age At least 21 years
Fresh graduates are welcome to apply.
Excellent communicator and good interpersonal skills.
Fluent in Bangla and English (spoken & written)Strong customer service orientation.
Able to work under pressure in a fast-paced environment.
Possess strong problem-solving and analytical skills.
Results-focused individual who can work both independently and an effective team-player.
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint).
Responsibilities & Context:
Aero versatilo Corporation
Aero versatilo corporation has recently been appointed as the General Sales Agent (GSA) Passengers and Cargo of a leading Middle Eastern International Airline.
For GSA operations in Bangladesh, We are seeking the following dynamic, motivated, and experienced employee to join our growing airlines operations team.
Responsible for representing the Airlines in day to day frontline customer service and perform reservation & ticketing service at Dhaka Town Office.
Job Responsibilities:
Travel Agent & Customer Service
Delivering outstanding service at each Travel Agent and customer contact point.
Handle flight reservations & ticketing request for the Airline in-person, over the phone and through email.
Support Sales Team(internal) as well as Travel Agencies and corporate clients(external) to solve reservations & ticketing issue and request.
Manage, Investigate and respond to Travel agencies and customers feedback through email/Mobile App
Pre-flight preparation including reviewing of booked loads, re-accommodation and call-out to Travel agencies and customers.
Administration- Sales administration and reporting.
Occasional international travel may be required for project purposes.
Job Other Benifits:
Attractive salary package & sales incentives
Yearly salary review.
Festival bonuses twice a year.
Allowances: Meal, Uniform, medical
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
