Remote Sales & Customer Support Executive
Job Description
Title: Remote Sales & Customer Support Executive
Company Name: RetailBD
Vacancy: 5
Age: Na
Job Location: Dhaka
Salary: Tk. 14000 - 25000 (Monthly)
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Call Center, E-commerce
Published: 2025-08-17
Application Deadline: 2025-09-16
Education:
- Higher Secondary
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Call Center, E-commerce
Skills Required:
Additional Requirements:
- Only Male
Responsibilities & Context:
Provide responsive customer support through phone, chat, email, and social media.
Explain features, answer product-related queries, and assist with customer onboarding.
Convince and convert interested leads into paying customers.
Build trust with clients by understanding their e-commerce challenges and offering solutions.
Follow up with potential customers to ensure smooth adoption of the platform.
Record customer interactions and feedback in CRM for continuous improvement.
Must have a good quality PC/laptop with a stable internet connection to handle remote support effectively.
Maintain professionalism, punctuality, and reliability while working independently in a remote setting.
Stay updated with product features, SaaS tools, and e-commerce industry trends to better serve customers.
Job Other Benifits:
- Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Bonus For Each Conversion
Employment Status: Full Time
Job Work Place: Home
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 5.97% |
| Daffodil International University (DIU) | 2.25% |
| North South University | 1.56% |
| University of Dhaka | 1.56% |
| World University of Bangladesh | 1.38% |
| Northern University Bangladesh | 1.12% |
| Southeast University | 1.04% |
| United International University | 1.04% |
| Jahangirnagar University | 1.04% |
| Bangladesh University of Business and Technology | 0.95% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 78.63% |
| 31-35 | 11.68% |
| 36-40 | 2.94% |
| 40+ | 2.51% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 52.17% |
| 20K-30K | 47.14% |
| 30K-40K | 0.52% |
| 40K-50K | 0.09% |
| 50K+ | 0.09% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 23.79% |
| 0.1 - 1 years | 12.89% |
| 1.1 - 3 years | 26.82% |
| 3.1 - 5 years | 17.47% |
| 5+ years | 19.03% |
