Remote Sales & Customer Support Executive
Job Description
Title: Remote Sales & Customer Support Executive
Company Name: RetailBD
Vacancy: 5
Age: Na
Job Location: Dhaka
Salary: Tk. 14000 - 25000 (Monthly)
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Call Center, E-commerce
Published: 2025-08-17
Application Deadline: 2025-09-16
Education:
- Higher Secondary
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Call Center, E-commerce
Skills Required:
Additional Requirements:
- Only Male
Responsibilities & Context:
Provide responsive customer support through phone, chat, email, and social media.
Explain features, answer product-related queries, and assist with customer onboarding.
Convince and convert interested leads into paying customers.
Build trust with clients by understanding their e-commerce challenges and offering solutions.
Follow up with potential customers to ensure smooth adoption of the platform.
Record customer interactions and feedback in CRM for continuous improvement.
Must have a good quality PC/laptop with a stable internet connection to handle remote support effectively.
Maintain professionalism, punctuality, and reliability while working independently in a remote setting.
Stay updated with product features, SaaS tools, and e-commerce industry trends to better serve customers.
Job Other Benifits:
- Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Bonus For Each Conversion
Employment Status: Full Time
Job Work Place: Home
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
