Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: RetailBD
Vacancy: 5
Age: 20 to 30 years
Job Location: Dhaka (Khilgaon)
Salary: Tk. 14000 - 16000 (Monthly)
Experience:
- At least 2 years
- Freshers are also encouraged to apply.
Published: 2025-10-04
Application Deadline: 2025-11-03
Education:
- HSC
- Bachelor of Commerce (BCom)
Requirements:
- At least 2 years
- Freshers are also encouraged to apply.
Skills Required: Client Service
Additional Requirements:
- Age 20 to 30 years
- Only Male
- The applicants should have experience in the following area(s):
- Must be fluent in English and Bengali for both verbal & written Communication.
- Should be keen to learn and study about new products & Latest Technology (Everyday Task)
- Must maintain good relation and environment to work as a team
- Learn and share knowledge & Experience with other team members to achieve the company's goal
- Ability to multi-task, set priorities and manage time effectively
- Willing to Product Presentation (Face-to-Face) & Direct Sale to the Customer at the office
- Must be fluent in the computer and other office equipment & tools
- Comfortable with the Camera, Video, Facebook Live or other events will get extra benefits.
- Strong Technical skills with IT Background will get extra benefit.
- Working with any leading eCommerce company will get preference
Responsibilities & Context:
If you are HONEST, Smart & Passionate about Online Sales, Business Development, and Customer Support for the e-commerce industry and want to build your career with a long-term vision- you are most welcome to our team.
Office timing will be either 10 AM to 7 PM or 11 AM to 8 PM
Job Location: Dhaka (Khilgaon)
Responsibilities:
The candidate will be responsible for delivering a top-level of service to inbound and outbound interactions across various channels. E.g. Telephone, email, Live Chat, social media, etc.
You will have to learn and do teamwork on an daily basis for new products and technologies.
Manage Large amounts of inbound and outbound calls in a timely manner
Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, QC (Quality Control) of Customer Service, Counseling, Online (web/ e-mail) Support, Guest Relations/ Services
Face-to-Face Customer Support, Customer Support through Phone, Telemarketing, Call Centre Supervision/ Management, Online (web/ e-mail) Support
Computer Hardware/Network Companies, E-commerce, Film Production, Professional Photographers, Web Media/Blog
Job Other Benifits:
- Salary Review: Yearly
- Festival Bonus: 2
2 Festival Bonus, Monthly Target Achievement Intensive & other benefits will be offered to the successful candidates as per the Company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 6.51% |
| Stamford University Bangladesh | 1.48% |
| Northern University Bangladesh | 1.48% |
| Canadian University of Bangladesh | 1.18% |
| University of Dhaka | 1.18% |
| Habibullah Bahar College | 1.18% |
| Dhaka College | 0.89% |
| East West University | 0.89% |
| Siddheswari Degree College | 0.89% |
| City University | 0.89% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 98.82% |
| 31-35 | 0.59% |
| 40+ | 0.30% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 97.04% |
| 20K-30K | 2.37% |
| 30K-40K | 0.30% |
| 50K+ | 0.30% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 37.87% |
| 0.1 - 1 years | 15.98% |
| 1.1 - 3 years | 24.56% |
| 3.1 - 5 years | 10.65% |
| 5+ years | 10.95% |
