Receptionist/Front Desk
Job Description
Title: Receptionist/Front Desk
Company Name: Hotel Agrabad (Chattogram)
Vacancy: Not specific
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 3 to 5 year(s)
Job Responsibilities:
∎ Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
∎ Secure payment; activate/reissue room keys.
∎ Verify/adjust billing for guests.
∎ Communicate to appropriate staff when guests are waiting for an available room.
∎ Coordinate with Housekeeping to track room status and guest concerns.
∎ File guest paperwork or documentation.
∎ Operate telephone switchboard station.
∎ Provide guests with directions and information.
∎ Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.
∎ Arrange transportation for guests/visitors. Count and secure cash at beginning and end of shift.
∎ Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
∎ Ensure uniform and personal appearance are clean and professional
∎ Maintain confidentiality of proprietary information; protect company assets.
∎ Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities;
∎ Thank guests with genuine appreciation.
∎ Speak using clear and professional language; answer telephones using appropriate etiquette.
∎ Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
∎ Comply with quality assurance standards.
∎ Perform other reasonable job duties as requested by Supervisors.
∎ Computer knowledge, specifically on MS office applications and different types software base work.
Additional Requirements:
∎ Age 25 to 40 years
∎ Should be smart, well groomed & self-motivated
∎ Customer friendly attitude & polite behavior
∎ Excellent interpersonal communication skills
∎ Dynamic, innovative, energetic and presentable
∎ Capability of convincing prospects.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 29 Apr 2022
Company Information:
∎ 30 Mar 2022
∎ Hotel Agrabad (Chattogram)
∎ Address : Hotel Agrabad
Sabder Ali Road, Agrabad C/A, Agrabad, Chattogram 4000 , Bangladesh.
∎ Web : www.agrabadhotel.com
Category: Hospitality/ Travel/ Tourism
: Only Application of Receptionist/ Front Desk will be Accepted to call for Interview.
