Graphic Designer

Job Description

Title: Graphic Designer

Company Name: Hotel Agrabad (Chattogram)

Vacancy: 1

Age: 22 to 40 years

Job Location: Chattogram

Salary: Negotiable

Experience:

• At least 2 years

• Diploma
• Bachelor/Honors

• At least 2 years

• Age 22 to 40 years

We are looking for an experienced and passionate Graphic Designer cum IT and Visualizer to create engaging and on-brand graphics, Animation for a variety of media (Print, Electric, Outdoor, Digital etc, Provide IT support to end users` devices, such as Desktops, Laptops, wireless router.

• To design engaging and creative visuals for various promotional materials, including but not limited to literatures, show cards, brochures, posters, and social media content.

• To design attractive packaging materials, including inner cartons, inserts, labels, and foils.

• To collaborate with the marketing team to develop visually appealing and cohesive campaigns.

• To create and edit videos for promotional and documentary purposes.

• To ensure all designs align with the company`s brand guidelines and convey a consistent message.

• Greeting guests upon arrival and making them feel welcomed.

• Administering check-ins and check-outs.

• Providing front desk services to guests.

• Assigning rooms and taking care of administrative duties.

• Delivering mail and messages. Processing guest payments.

• Coordinating with bell service and staff management.

• Being a source of information to guests on various matters such as transport and restaurant advice.

• Processing meal and beverage requests.

• Accommodating general and unique requests.

• Diffusing conflict or tense situations with guests.

• Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.

• Establish and maintain user procedures and hardware familiarization for all systems. Provide administration services, to include; contribution to technology capital and operating budgets.

• Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.

• Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.

• Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.

• Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.

• Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.

• Assist in the co-ordination of new acquisitions and major projects as required. Participate in property-level, corporate-initiated technology implementations.

• Good knowledge and support for Desktop OS and applications including patches. Provide direct guest support and quality support to function rooms and conference services.

• Administer Lotus Notes, connection to global VPN and other communication tools. Assist in the process of systems backup and recovery procedures.

• Assist in management of third party vendors. Provide 24 / 7 support for mission critical systems.

• Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance - wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc).

• Perform any additional duties as assigned by the Director of Finance/Assistant Director of Finance or Director of IT.

• Recommend new applications as requested by hotels to streamline business processes. Implement technology "best practices".

• Provide HSIA Guest and Customer support when no contract with third parties exists. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

• Troubleshoot and resolve technical problems or issues related to computer software and systems.

• Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements.

• Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment Troubleshoot, modify, support, and maintain applications programs.

• Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.

• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

• Train or instruct users in the proper use of hardware or software.

• Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning.

• Should have good knowledge of machinery of CCTV and Installation of CCTV, Control Access Device, IP PABX, Computer Hardware. Specializes in surveillance and security products

• Must have work experience related to UTP Cabling, IP Camera and Networking Capable to maintain installing, configuring and troubleshooting computer hardware. Software, Networks, Printers, Scanners, Projectors and CCTV Camera maintenance.

• Provide IT support to end users` devices, such as Desktops, Laptops, wireless router.

• Monitor network performance, troubleshoot connectivity issues, and ensure optimal network operations.

• Salary Review: Yearly
• Festival Bonus: 2