Receptionist

Job Description

Title: Receptionist

Company Name: M/S: Digital Travel and Package Tour Corporation

Vacancy: 02

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• 1 to 2 years

• HSC
• Bachelor of Arts (BA)
• Master of Arts (MA)

• 1 to 2 years

• Only Female

• Communication: Strong verbal and written communication skills are essential for interacting with visitors and handling inquiries.

• Organizational Ability: The ability to manage multiple tasks, schedule appointments, and maintain a tidy and functional workspace.

• Professionalism: A courteous and professional demeanor is crucial for creating a positive first impression.

• Problem-Solving: Ability to address and resolve issues efficiently, and escalate more complex matters as needed.

• Technical Proficiency: Familiarity with office equipment and software, including phone systems, email, and scheduling tools.

Welcoming Visitors:

• Greet visitors warmly and professionally.
• Register them, issue visitor badges, and direct them to the appropriate person or department.
• Address any immediate needs or concerns they might have.

Managing Communication:

• Phone Calls: Answer and route incoming calls, take messages, and handle inquiries.
• Emails and Correspondence: Receive, sort, and distribute incoming mail and packages; send out correspondence as needed.
• Scheduling and Coordination:
• Appointments: Schedule and manage appointments and meetings.
• Meeting Rooms: Book and prepare meeting rooms, ensuring they are equipped with necessary materials and refreshments.

Administrative Tasks:

• Office Supplies: Manage inventory of office supplies, reorder items, and ensure availability.
• Filing and Documentation: Handle filing, data entry, and other administrative tasks.
• Security and Access Control:
• Monitor visitor access to ensure security protocols are followed.
• Maintain visitor logs and manage entry and exit of visitors and staff.
• Information and Customer Service:
• Provide information about the organization’s services, policies, and procedures.
• Address and resolve basic customer service issues or escalate them to the appropriate department.
• Maintenance of Reception Area:
• Ensure the reception area is clean, organized, and presentable.
• Keep brochures, business cards, and other materials up-to-date.

Support to Other Departments:

• Assist with various administrative tasks for different departments as needed.
• Coordinate with staff to facilitate smooth operations and communication.