Front Desk Receptionist

Job Description

Title: Front Desk Receptionist

Company Name: Innova Property Develpoment Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka (Mirpur)

Salary: --

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Real Estate

• Higher Secondary

• Minimum HSC (Higher Secondary Certificate)

• Diploma or Bachelor’s Degree in Business Studies/Management is an added advantage.

• At least 2 years
• The applicants should have experience in the following business area(s): Real Estate

• Only Female

Experience Requirement

• Minimum 2 years of experience in front desk, receptionist, customer service, or administrative roles.

English Language Skills

• Strong verbal and written communication skills in English.

• Able to assist foreign buyers and investors confidently.

• Skilled in handling English phone conversations and email correspondence.

• Able to draft short notes, client messages, and reports in English.

Computer Skills

• Proficient in Microsoft Word, Excel, and PowerPoint.

• Skilled in email communication, typing, and maintaining digital records.

• Basic knowledge of Google Workspace (Gmail, Docs, Sheets).

• Able to operate office equipment (printer, scanner, photocopier).

• Comfortable with CRM or client database systems.

Company Overview

Innova Property Development Ltd is a growing real estate and land development company committed to delivering high-quality residential and commercial projects. As the first point of contact for clients, investors, landowners, and visitors, the Front Desk Receptionist represents the company’s professionalism and service standards.

Key Responsibilities

Client & Visitor Reception

• Welcome buyers, landowners, investors, and guests politely and professionally.

• Provide basic information about projects, land availability, and company services.

• Guide visitors to the appropriate department (Sales, Accounts, Management, etc.).

Communication Management

• Answer and forward calls regarding property inquiries, project details, and appointments.

• Respond promptly to emails, WhatsApp messages, and online queries.

• Communicate confidently in English with local and international clients.

Appointment & Meeting Coordination

• Schedule meetings, consultations, and land visit appointments.

• Maintain an organized appointment calendar for management and sales teams.

• Arrange meeting rooms for client presentations and discussions.

Administrative Support

• Maintain visitor logs, client inquiry sheets, and follow-up records.

• Assist with documentation related to land sales, agreements, and brochures.

• Handle data entry, scanning, photocopying, and filing tasks as needed.

Front Desk & Office Maintenance

• Ensure the reception area remains clean, organized, and presentable.

• Keep project brochures, flyers, and promotional materials updated.

• Coordinate with administration to replenish office supplies.

Security & Visitor Management

• Record all visitor details and issue visitor passes.

• Report suspicious or unusual activities to management.

• Support implementation of office security protocols.