Receptionist & Customer Care Relationship Officer (Female

Job Description

Title: Receptionist & Customer Care Relationship Officer (Female

Company Name: Biomax International

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At most 2 years
• The applicants should have experience in the following business area(s): Medical Equipment
• Freshers are also encouraged to apply.

• Higher Secondary

• Higher Secondary (HSC) or above.

• At most 2 years
• The applicants should have experience in the following business area(s): Medical Equipment
• Freshers are also encouraged to apply.

• Only Female

• Strong communication skills in Bangla.

• Smart, confident, well-presented, and customer-friendly attitude.

• Basic computer knowledge (MS Office, email handling).

• 0–2 years of experience (Freshers are encouraged to apply).

Job Context

Biomax International is a leading supplier of medical equipment and diagnostic solutions in Bangladesh. We are looking for a smart, well-spoken, and customer-focused Receptionist & Customer Care – Relationship Officer (Female) to manage front-desk operations, handle client communications, and ensure professional customer support.

Department: Sales and Marketing Department.

Location: Office.

Key Responsibilities:

• Welcome and assist visitors and clients in a professional manner.

• Receive and handle incoming phone calls, emails, and customer inquiries.

• Provide clear information about company products and services.

• Maintain proper call records and customer databases.

• Follow up with clients for service, sales and payment updates.

• Support sales and service team through effective communication.

• Attend training sessions to develop product knowledge and customer handling skills.

• Provident found: Advantage of provident found.

• Other Benefits: Festival Bonus, Mobile Allowance & Yearly salary Review.