Reception cum Admission Officer

Job Description

Title: Reception cum Admission Officer

Company Name: Ekkademy (Sheba Innovations)

Vacancy: 1

Age: 23 to 35 years

Job Location: Dhaka

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Training Institutes, Software Company, IT Enabled Service, Immigration/Visa Processing, Venture Capital Firm, Educational Technology (Edtech) Startup

• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): Training Institutes, Software Company, IT Enabled Service, Immigration/Visa Processing, Venture Capital Firm, Educational Technology (Edtech) Startup

• Age 23 to 35 years
• Only Female

• Smart, presentable, and customer-centric personality

• Strong verbal communication skills in Bangla and English

• Good written communication and texting etiquette

• Persuasive ability with a consultative sales mindset

• Basic computer proficiency (MS Office, messaging platforms, POS handling)

• Organized, responsible, and detail-oriented

Front Desk & Student Engagement

• Welcome and assist walk-in students and guardians in a professional and friendly manner

• Understand learner requirements and effectively present suitable course offerings

• Guide prospects through admission procedures and conversion journey

• Maintain a positive and organized reception environment

Admission & Onboarding

• Complete student registration and onboarding documentation

• Provide accurate information about courses, schedules, fees, and promotional offers

• Ensure proper record maintenance of admissions and related documents

Payment & Reconciliation

• Collect course fees via cash, POS, or digital channels as applicable

• Issue payment acknowledgements and maintain transaction records

• Perform daily reconciliation of collections and submit reports to accounts/management

Communication Management

• Respond to incoming calls, social media messages, and text inquiries promptly

• Maintain professional written communication across digital platforms

• Coordinate with marketing and academic teams for updated information sharing

• Weekly 2 holidays,Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2
• Career growth and development opportunities
• Exposure to a fast-growing EdTech environment