Client Relationship Officer (Front Desk)

Job Description

Title: Client Relationship Officer (Front Desk)

Company Name: VitaSkin

Vacancy: 2

Age: At most 37 years

Job Location: Dhaka (Dhanmondi, GULSHAN 2)

Salary: Negotiable

Experience:

• At least 2 years

• Bachelor/Honors

• At least 2 years

• Age At most 37 years
• Only Female

• Sincere, Honest & Accountable for the job.

• Able to work in a team.

• Possesses a positive attitude.

• Capable of handling multiple tasks & able to work under pressure.

Job Location:

• VitaSkin Gulshan Branch (North Avenue, Gulshan 02).

• VitaSkin Dhanmondi Branch (Satmasjid Road, Dhanmondi).

Primary Responsibilities:

• Set the stage for an exceptional patient experience. 

• Warmly greet arriving patients. 

• Billing & payment collections.

• Alert nurse with the patient information. 

• Coordinate with all other departments.

• Ability to work with the team.

• Appointment entry, reminder, and feedback.

• Perform reception and registration activities in accordance the applicable policies and guidance.

• Answer calls and queries. Credential practice and providers, answer questions within scope of knowledge, share personal experience with procedures, and provide information to help patients schedule when appropriate for patient and practice.

• Handle other calls in accordance with practice policies.

• Performance bonus,Weekly 2 holidays
• Salary Review: Yearly
• Festival Bonus: 2

All benefits are as per company policy.