Protection Team Leader (GP-Case Worker)

Job Description

Title: Protection Team Leader (GP-Case Worker)

Company Name: Danish Refugee Council

Vacancy: Undefined

Job Location: Cox's Bazar

Employment Status: Contractual

Educational Requirements:
∎ A University degree in social sciences, development studies, guidance and counselling, law, or relevant fields (desirable)

Job Context:
∎ DRC Bangladesh began working in Bangladesh in November 2017, focused on the Rohingya refugee response. The General Protection programme includes case management, protection monitoring, and community-based protection across 12 camps. The Team Leader`s primary function is to ensure quality implementation of general protection case management, in synergy with the overall DRC protection programme in Bangladesh. He/She is responsible to supervise a team of caseworkers to carry out case management activities across 3-4 locations. Together with the Protection Case Management Coordinator, the selected candidate will also provide technical guidance and training for caseworkers.
∎ The Caseworker is responsible to develop/strengthen relationships with agencies, governance structures, and across DRC`s programme, at the field level, in close collaboration with the Protection Case Management Coordinator and caseworkers. The Team Leader is responsible for ensuring that the work of the team is compliant with donors and internal DRC reporting and accountability policy and procedures.
∎ Status: National, Non-Managerial
∎ Beginning/start date: As soon as possible.
∎ Location: based in Cox`s Bazar, Bangladesh.

Job Responsibilities:
∎ PROJECT DEVELOPMENT, IMPLEMENTATION AND REPORTING
∎ Train and support caseworkers and protection volunteer to identify and assist affected individuals;
∎ Support caseworkers in assessing individual protection needs, developing and implementing a case plan, and follow-up, guided by DRC's case management SOPs;
∎ Provide referrals for services to humanitarian or other actors as per the referral pathway or best practices;
∎ Ensure proper documentation and secure storage of any protection data collected (hard and soft copies);
∎ Work with supervisor to create weekly work-plans and prioritization of tasks, including through weekly case management meetings, including responsibility for the work of the caseworkers;
∎ Ensure targets are met under the approved work plans and all trackers are regularly updated;
∎ Prepare all necessary financial and logistical documentation for the team's work, in line with DRC procedures;
∎ Complete biweekly reporting on activities;
∎ Foster and maintain excellent working relationships with all stake-holders, and participate in daily coordination with humanitarian and all other local and international actors;
∎ Liaise closely with protection actors in the field and other humanitarian partners to ensure an understanding of the overall issues and effective collaboration amongst partners; an understanding that shall be used to guide weekly work plans;
∎ Work closely with other DRC staff, particularly protection monitoring, CBP, GBV, and CP, to ensure synergy across programmes and to mainstream protection across DRC's interventions.
∎ COORDINATION AND REPRESENTATION
∎ Coordinate and follow up with Protection service providers in the field;
∎ Coordinate with site management and other service providers to facilitate referrals in accordance with the referral pathway;
∎ Represent DRC in any relevant field based thematic meetings with stakeholders and otherwise as needed;
∎ SUPPORT MANAGEMENT TEAM TO:
∎ Follow up all DRC / DDG Procedures for Security, Finance, Logistics, HR and Administration.
∎ Uphold DRC's international code of conduct
∎ Any other tasks as may be assigned from time to time.

Additional Requirements:
∎ To be successful in this role we expect you to be flexible and proactive in engaging with existing and potential programming in a changing operational context. The selected candidate will be expected to work at least 90% of the time in the field, directly with communities.
∎ Moreover, we also expect the following Qualifications and Experience:
∎ Previous experience working with vulnerable communities or refugees in a similar context;
∎ At least one year of experience in case management or related protection work;
∎ Experience of working with non-governmental organization, UN, or local organization, preferably in a leadership role;
∎ Good communication skills in Chittagonian and Rohingya;
∎ Ability to communicate in verbal and written English, including drafting reports in English;
∎ Willingness and ability to work in field environment, including in all weather conditions;
∎ Good organizational skills and capacity to work independently and as part of a dynamic team
∎ PREFERRED QUALIFICATIONS
∎ Computer skills (Microsoft Outlook, Excel, Word, Kobo)
∎ ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC' FIVE CORE COMPETENCIES:
∎ Striving for excellence: You focus on reaching results while ensuring an efficient process.
∎ Collaborating: You involve relevant parties and encourage feedback.
∎ Taking the lead: You take ownership and initiative while aiming for innovation.
∎ Communicating: You listen and speak effectively and honestly.
∎ Demonstrating integrity: You act in line with DRC's vision and values.

Salary:
∎ Tk. 83935 (Monthly)
∎ Salary and conditions will be in accordance with Danish Refugee Council`s Terms of Employment for National Staff in Bangladesh. DRC will provide training and professional development opportunities for the selected candidate.

Application Deadline: May 15, 2019

Company Information:
∎ Danish Refugee Council
∎ Address : Sayeman Heritage Residence (1st Floor), Sayeman Road, Baharchara, Cox's Bazar, Bangladesh
∎ Web : WWW.DRC.NGO

Category: NGO/Development