Project Officer - Shelter

Job Description

Title: Project Officer - Shelter

Company Name: HEKS/EPER (Coxs Bazar)

Vacancy: --

Age: Na

Job Location: Cox`s Bazar (Ukhia)

Salary: Tk. 102370 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

• BSc. in Civil Engineering or equivalent with Minimum 3 years of progressively responsible professional experience, including at least 2 years in a supervisory or team leadership role within refugee camp, humanitarian, or large-scale infrastructure development settings.

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

• Relevant technical training or certification in shelter, construction, or humanitarian response is desirable.

• Awareness of transitional shelter and settlements options including technical design, host family support and camps.

• Prior knowledge of Bangladeshi/Cox’s bazar humanitarian contexts especially in shelter improvement and DRR activities in camps is required.

• Knowledge of technical drawings, quantity estimation, Bills of Quantities (BoQs), construction quality control, and the application of relevant engineering standards in humanitarian settings.

• Proficiency in AutoCAD, engineering survey tools, GIS applications, and Microsoft Office applications will be considered an asset.

• Experience working with government authorities, donors, consortium partners, UN agencies, NGOs, and other relevant stakeholders.

• Good knowledge and experience in disaster risk reduction, emergency preparedness and response context is a plus.

• Experience in staff supervision, field team management, technical guidance, and the delivery of training and capacity-building activities for project staff, volunteers, and community structures.

• Good understanding of humanitarian principles, accountability to affected populations (AAP), protection mainstreaming, safeguarding, PSEA, and relevant donor compliance requirements.

Professional requirements

• Experience with NGOs in management including but not limited to construction management.

• Sound knowledge and experience in rehabilitation/reconstruction/retrofitting and design, direct construction supervision, contract administration, surveying and levelling, quantity surveying.

• Coordination and negotiation skills with a range of different stakeholders including local authorities, UN agencies, NGOs, Clusters/Sectors.

• Previous experience in running NFI distribution programs.

• Previous experience of program management.

• Experience of and commitment to working through systems of community participation and accountability.

• Knowledge of monitoring and evaluation.

• Some experience of representation and ability to represent HEKS/EPER effectively in external forums.

• Ability to write clear and well-argued assessments and project reports.

• Excellent communication and interpersonal skills with working experience in liaising with governmental authorities and local communities as well as national and international institutions.

Language

• Fluent English skills (written and spoken).

• Knowledge in Cox’s bazar local dialect is an asset.

Personal requirements

• Ability to establish collaborative relationships with staff, beneficiaries, and other stakeholders.

• Strong attitude to take initiative, work autonomously and achieve results effectively.

• Flexibility and Stress-management.

• Respect of HEKS/EPER mission and values.

Duty station Ukhiya (Camps), Cox’s Bazar, Bangladesh

Starting date ASAP

Contract duration 15 April 2027

Contract type Full time- Fixed Term Contract

Reports to Project Supervisor - Shelter

Coordinates with HEKS/EPER Shelter team, consortium partners field team, Consortium Secretariat/Technical Unit

Functional/technical coordination Consortium partner Shelter/Project field teams for assigned monitoring, quality assurance, technical accompaniment and follow-up; this does not constitute direct line management.

Direct line manager of HEKS/EPER Asst. Project Officer Site Engineers, Field Facilitators, Community Mobilizers/Volunteers/Daily Workers

HEKS/EPER, Swiss Church Aid is the aid organization of the Protestant Churches of Switzerland and supports projects to combat hunger, poverty and injustice in 31 countries on four continents. HEKS/EPER also provides emergency relief for victims of natural disasters and armed conflict worldwide and supports the welfare and social work of the Reformed Churches in Eastern Europe and in the Middle East. In Switzerland, HEKS/EPER champions the rights and the integration of refugees and socially disadvantaged people. HEKS/EPER is a member of the ACT Alliance.

GENERAL CONTEXT AND BACKGROUND:

HEKS/EPER has been active in Bangladesh since 1975 and is registered by the NGO Affairs Bureau. Its development cooperation department mostly focusses on projects in Northern Bangladesh. Humanitarian aid interventions in the Rohingya response are managed directly by the Humanitarian Aid Department from an own office in Cox’s Bazar and field offices in camps.

Since 2017, HEKS/EPER has been implementing humanitarian projects in response to the Rohingya crisis in Bangladesh. The Humanitarian Aid Office, based in Cox’s Bazar, directly implements Shelter and WASH projects in Ukhiya and Ramu upazila, supporting both FDMN camps and host communities.

HEKS/EPER has also implemented flood response interventions in Khagrachari to support communities affected by natural disasters.

Currently, the International Organization for Migration (IOM) provides in-kind support to HEKS/EPER for the implementation of shelter projects in the FDMN camps.

ROLE PURPOSE:

The Project Officer – Technical will be responsible for planning, coordinating, implementing, and monitoring Shelter and Camp Coordination and Camp Management (CCCM) interventions under the OCHA-funded consortium project led by HEKS/EPER. The position will ensure the quality, timely delivery, and technical compliance of project activities, including Shelter Upgrade and Maintenance (SUM), emergency activities, Site Improvement Works, and other approved shelter and camp-level interventions. The role will support effective coordination with consortium partners, project teams, and relevant stakeholders; monitor progress against approved targets and indicators; ensure compliance with donor requirements and organizational procedures; and provide technical guidance to field teams to achieve project objectives while maintaining accountability, quality, and safety standards in line with humanitarian principles.

MAIN RESPONSIBILITIES AND TASKS:

Project Implementation

• Lead Camp level project planning, activity scheduling, target setting, resource planning, and regular progress tracking to ensure achievement of project objectives and deliverables.

• Develop, review, and update project workplans, implementation plans, activity schedules, and monitoring tools for key interventions, including Shelter Upgrade and Maintenance (SUM), emergency activities, Site Improvement Works and other approved shelter and camp-level interventions.

• Ensure that all Shelter and CCCM activities are implemented in accordance with approved technical specifications, project proposals, donor requirements, HEKS/EPER policies and procedures, humanitarian principles, and relevant government and humanitarian sector guidelines.

• Conduct regular field visits to monitor the progress, technical quality, and compliance of SUM, RDV, Site Improvement Works, and other project interventions, providing appropriate technical guidance and follow-up support to field teams.

• Coordinate with relevant consortium partners and internal teams to ensure harmonized planning, implementation approaches, target achievement, information sharing, and timely resolution of operational and technical challenges.

• Review activity progress, beneficiary coverage, and output achievement regularly to ensure consistency with the approved project logframe, implementation plan, and reporting requirements.

• Support the preparation and consolidation of periodic progress reports, activity updates, and implementation data for Shelter and CCCM interventions, ensuring accurate reporting against approved indicators, targets, and deliverables.

• Identify implementation bottlenecks and emerging field-level needs and recommend practical adjustments to workplans, activity schedules, and resource allocation in consultation with the Project Supervisor and relevant stakeholders.

• Maintain effective coordination with field teams, consortium partners, camp-level stakeholders, and relevant sector coordination mechanisms to support the quality, accountability, and timely delivery of project activities.

Capacity Strengthening

• Identify capacity-building needs of project staff, volunteers, and relevant community structures involved in Shelter and CCCM interventions.

• Support the planning and delivery of technical orientations, training sessions, and on-the-job coaching on SUM, RDV activities, Site Improvement Works, and other approved project interventions.

• Provide technical guidance to field teams and volunteers to ensure consistent application of approved standards, implementation procedures, and quality requirements.

• Document capacity-strengthening activities and provide follow-up support to assess the application of learning in the field.

Logistics

• Coordinate with the Logistics and Procurement teams to ensure the timely availability of construction materials, tools, equipment, and other resources required for project implementation.

• Provide technical specifications, quantity estimates, and activity-based material requirements for procurement planning and preparation of Bills of Quantities (BoQs).

• Support the review of material quality, technical compliance, and delivery against approved specifications and requirements.

• Monitor the use and distribution of project materials at field level and coordinate with relevant teams to address supply chain gaps or implementation delays.

PSEAH and other organizational compliance

• Strictly comply with HEKS/EPER's Code of Conduct, PSEAH, safeguarding, protection, and confidentiality requirements.

• Maintain strict confidentiality of all personal and household Data of Beneficiaries

• Do not share respondent information, photographs, recordings, case details, or data with unauthorized people.

• Do not collect unnecessary personal or sensitive information.

• Immediately report any safeguarding, PSEA, fraud, misconduct, or confidentiality concern through the approved reporting mechanism.

• Ensure that all interactions with women, children, persons with disabilities, and other vulnerable groups are conducted safely and respectfully.

• Proactively support organization commitments to gender equality, child protection and disability sensitivity: i) Implement all work-related activities with a gender, disability and child protection lens, considering the different needs, concerns and ideas of our staff and beneficiaries ii)Ensure the incorporation of gender equity principles in all policies and activities iii) Encourage the participation of all genders in meeting and on committees iv)Help build an inclusive office environment where people do not feel disadvantaged or judged according to their gender or limited due to manageable disability.

• Provide timely incident report to the line manager as needed.

• incident takes place, encourage others to do so.

General

• Deliver high quality results in line with the terms of reference agreed in advance – to do this in a way which maintains the reputation of the organization.

• Maintain confidentiality, communicate problems promptly, work collaboratively and respect deadlines.

• To perform such other responsibilities as agreed with your line management.

• Monthly Gross 102,370.00 BDT with other benefits as per HEKS/EPER HR policy